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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-06-02

Perfect Fit And Service

"Got the exact belt I needed for my treadmill and received it quickly."


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Wonderful news indeed! Thank you for sharing your 5-star review!”


Verified
5/5

2024-06-02

Wonderful service

"They were all very helpful and friendly "


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for your great call out on our team! We appreciate you and your 5-star rating!”


Verified
5/5

2024-06-01

I ordered the part. They delivered the part. Simple.

"I ordered the part. They delivered the part. Simple. "


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review!”


Verified
5/5

2024-06-01

Treadmill walking and motor belt order

"The order was executed on time and shipment received in good condition"


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to hear everything was timely! Thank you for your 5-star review!”


Verified
5/5

2023-04-07

Treadmill Doctor Delivers!

"Could readily find the part for my 12 year old Sole F85. Delivery was better than I expected. Excellent fit and quality of the original belt! "


Rep reply posted 2023-04-10
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review!”


Verified
5/5

2024-06-01

Fast shipping!!

"Good fast shipping and came as shown"


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review!”


Verified
5/5

2024-05-31

Eliptical repair part

"After many years of use, my guide wheel broke on the elliptical support arm. The mfg had no repair parts and mentioned The Treadmill Dr. The part was identified and ordered in one call. Elliptical is back in service."


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Woohoo for the win! We are truly happy to be of service to you and thank you for your 5-star review!”


Verified
1/5

2024-05-31

"Nice guy But...
He identified the "bad Part" was going to email me the part number so I could order and install. -He never returned my requests for the part #, I found the part, ordered installed - it did nothing. Elliptical is now sitting on the curb.
"


Rep reply posted 2024-06-06
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for sharing your concerns. We have received and refunded your return. Our communication platforms show no record of contact from you besides your order request and we apologize for the inconvenience. ”


Verified
1/5

2024-05-31

Did not receive my order

"I did not receive my order. It never made it to my house."


Rep reply posted 2024-07-17
A rep from Treadmill Doctor, MG1234TMD, has responded:

“Your feedback about your experience with Treadmill Doctor is highly appreciated. We observed that the shipping carrier mishandled your order, but we promptly sent a replacement part, which has now been delivered to you. We’ve attempted to reach out for further discussion and haven’t received a response. If you’d like to discuss the situation or need assistance in the future, we’re always here to help. Thank you once again!”


Verified
5/5

2024-05-31

Stay fit

"Great customer service experience knowledgeable sales associate, more importantly correct part for my treadmil was delivered in a timely manner."


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We appreciate your business and your great call out on our team! Thank you!”


Verified
5/5

2024-05-31

Great customer service!

"Great experience, so helpful with the exact parts I needed for my tread and even sent tutorial videos. Shipping was fast too. Highly recommend, thank you!"


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you kindly for any recommendations and for your 5-star review!”


Verified
5/5

2024-05-31

Great Service

"Easy to work with. Fast delivery. "


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Easy is good when it comes to online :) Thank you for your 5-star review!”


Verified
5/5

2024-05-30

Fantastic service

"Very fast, accurate information on product requirements I needed and just as fast and thorough information on follow up questions I needed answers to! Very happy with entire process!"


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Your happiness means our success! Thank you for the chance to be of service! We appreciate your 5-star review!”


Verified
5/5

2024-05-30

Good service and product fast shipping Thanks

"Good service and product fast shipping Thanks"


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“You are welcome! We appreciate your 5-star review!”


Verified
5/5

2024-05-30

Perfect

"Great help over the phone and right parts delivered on time."


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for calling and we are truly happy to help!”