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0.00/5
Return/Replacement policy:
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Verified
5/5

2024-05-31

Great customer service!

"Great experience, so helpful with the exact parts I needed for my tread and even sent tutorial videos. Shipping was fast too. Highly recommend, thank you!"


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you kindly for any recommendations and for your 5-star review!”


Verified
5/5

2024-05-31

Great Service

"Easy to work with. Fast delivery. "


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Easy is good when it comes to online :) Thank you for your 5-star review!”


Verified
5/5

2024-05-30

Fantastic service

"Very fast, accurate information on product requirements I needed and just as fast and thorough information on follow up questions I needed answers to! Very happy with entire process!"


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Your happiness means our success! Thank you for the chance to be of service! We appreciate your 5-star review!”


Verified
5/5

2024-05-30

Good service and product fast shipping Thanks

"Good service and product fast shipping Thanks"


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“You are welcome! We appreciate your 5-star review!”


Verified
5/5

2024-05-30

Perfect

"Great help over the phone and right parts delivered on time."


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for calling and we are truly happy to help!”


Verified
5/5

2024-05-29

Wheel failed after 17 years

"Needed a new wheel for the right foot pad on a Pro-Form elliptical. The new wheel seemed like it was not going to fit the axle that had to be hammered out of the failed wheel. However, it turned out to be machined to exactly fit if one was careful to get the axle exactly aligned with the hole (and it also needed to be hammered home, after greasing it lightly). I bought to wheels, anticipating that eventually the left one will also fail. When hammering on the axle, use a wood rod to knock it out, and a wood block to cushion the hammer blows when hammering it in, to avoid damaging the threads of the screw holes in the ends that are going to secure it into the arm supporting the foot pad.
"


Rep reply posted 2024-06-03
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“kudos on that very tricky install! One would not think it would be so intense! Great job! Thank you for your 5-star review!”


Verified
5/5

2024-05-28

All worked well.

"Came timely and worked perfectly."


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Great news! Thank you for your 5-star review!”


Verified
5/5

2024-05-28

Helped me to get my treadmill going again!

"Tried control board 1st and that didn't work. They refunded me for that and recommended a new walking belt. That fixed my problem so far! Thanks! A good experience and great service! "


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yes for the win! Thank you for working with us on a resolution and for your 5-star review!”


Verified
5/5

2024-05-28

"They delivered the right part where other companies failed. Great service and the part arrived in a timely manner. I would definitely use this company again."


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We like being the best! Thank you for your very positive 5-star review and for any future orders!”


Verified
5/5

2024-05-28

Great Service!

"Great Service and products!"


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review!”


Verified
5/5

2024-05-28

Great parts, good price

"They sent the part that I needed, it was difficult to find but I was able to get it here. The part was installed and my treadmill is working again "


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Saving treadmills is our mission and we appreciate the chance to be of service! Thank you for your 5-star review!”


Verified
5/5

2024-05-27

Exactly what I needed

"Trying to find a replacement belt for my treadmill was really difficult, as I was never sure if it was the right one.
With Treadmill Doctor, I was able to search on my exact model and I was sure I was getting the right one.

Excellent service, at a fair price too.
"


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We truly appreciate your stellar 5-star review!”


Verified
5/5

2024-05-27

Great description

"Perfect fit for my treadmill, great price and fast shipping "


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Wonderful news indeed! Thank you for sharing your 5-star review!”


Verified
5/5

2024-05-27

perfect deal and quality products at great price!

"perfect deal and quality products at great price!"


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Great prices rock totally! We are happy to have your business and appreciate your 5-star review!”


Verified
5/5

2024-05-27

They had belt the treadmill the distributor couldn't get

"They found me the right belt for a 20 year old treadmill that the treadmill distributor couldn't find and the distributor said Treadmill Doctor is a good company they sometimes deal with."


Rep reply posted 2024-05-28
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Saving older treadmills is our life's purpose! Thank you for reaching out and allowing us to be of service! We truly appreciate your 5-star review! ”