"I ordered two large nog beds and got an coupon and email to see if I could use it and your customer service agent was fast and a pro
Michelle Figueroa
Great job
Looking forward to see if your product is as good as I am being told "

"Ran into a slight problem that needed immediate assistance and Camille Tolentino was amazing!! She got back to me right away and had the problem solved by the next day!! She was kind, professional and accommodating. You could tell she took great pride in treating people well!! Thank you!!"

"Immediately after placing an order, I found a coupon code for another 10% off. Upon using the Chat function on the web site and receiving an immediate response by Camille Tolentino, she rectified my concerns with a refund. Pleasant experience, excellent results within minutes!"

"Hello! I place an order last week & forgot to enter the 50% promo code...so mad at myself. I replied to confirmation email explaining my error & within 3 or 4 hrs I received a notice from PayPal notifying me if a 50% refund to my acct! What a relief! Thank you, Michelle Figueroa!!! You saved me! Merry Christmas! Stephani
P.s. our pitty loves his bed!"

"I just received the xl dog bed and the zipper was broken for the bed cover, I emailed about what was wrong and Michelle Figueroa responded very quickly and is mailing out a new dog bed cover right away. Great customer service by Michelle Figueroa. "

"I’m sent a note to Treat A Dog’s customer service team because I was worried about shipping time. I’m going on a 12 hour road trip in a week, and I’m desperate to get my PupProtector Car Seat Cover before I depart because I’m traveling with my two boys (labradoodle and pit mix). I received a response from Camille Tolentino within a couple hours of sending the email, and from there on out her response time was within minutes of mine — so fast answering my questions, and now I’ll be able to get the car seat cover in time for my trip. I’ll have two happy, safe, and comfortable boys in the back. Thanks again, Camille! "

"Quick delivery on the door panel covers. No information on the seat cover. Contacted Camille Tolentino @ customer service who quickly and graciously tracked the order to find that the second package notification had not been sent. The seat covers arrived the next day. Well thought construction and durability of the products, quick shipping, and great customer service after the sale. A great purchasing experience @ www.treatadog.com Definately would do it again."

"This is my first time to shop with Treat A Dog and the customer service that I received was outstanding. I just placed my order this morning and had a question. Michelle Figueroa responded quickly and resolved the question without a hitch! I just noticed that my order has already shipped (free). One of my dogs will test this bed and I am certain that I will be ordering another soon! thank you"

"Customer service michelle figueroa was very helpful!! "

"Customer service is what separates good companies from great companies. I contacted Michelle Figueroa from Treat A Dog customer service regarding my order and was pleasantly surprised with a response is a very short period of time and handling my situation well beyond my expectation! Bravo..."

"I received the PupLounge Memory Foam Orthopedic Bed last week and noticed a tear on the bed cover. I e-mailed Customer Support and heard back from Michelle Figueroa within minutes. She was able to help me with my issue and I will be receiving a replacement cover! I am so thankful at how easy this process was. Usually it takes days to hear back. Thanks a lot Michelle!"

"Great product, awesome service! I've spent sooo much money on "cheap" dog beds the must have added up to hundreds of dollars over the years. The Treat a Dog Puplounge is awesome! It has a memory foam bed that is compression packed just like a human bed and the material of the cover and zippers are going to last a LONG time. I had a small manufacturing defect with a missing zipper tooth on mine when it arrived and Michelle Figueroa sent me a new one and let us keep the old one! Thanks!!!"

"finally have found a signed that lasts, retains no odor and easy to keep clean. i have a 100lb greyhound and he loves his XL orthopedic foam bed. win win in this household. worth the $$$ and great customer service. "

"Order a car seat cover but forgot to apply the discount code. I emailed customer service and got a response within the hour from Michelle Figueroa stating that she had applied the code and that I was all set. It was astonishingly quick and painless (took only one email on my end) to get the code applied, which was certainly appreciated."

"After washing the bed for the first time the materials used was of cheap construction and broke off easy. When contacting the company about the issue, they said that because it was after 30 days of purchase they could neither fix or replace the product nor refund our money. They did not offer any solution which shows they do not stand by their product. Anyone considering purchasing anything from this company should steer clear."