"Not at all impressed for the $90 I paid. The material is textured like swishy pants and so every time he moves I can here it to the point it prohibits me from sleeping at night. He hates the bed, he moves around it so much because he cannot get comfortable. Such a waste of money---and on top of it, 2 days after I assembled it - it is already ripping at the seam where the bolster zips into the bed. I seriously should have saved money and got an American Kennel Club bed. I should have known better after reading the claims that it helps suppress joint pain and stimulates energy. Umm no."
"I had recently purchased the seat cover for my car, it was the second one I have purchased over the past couple of years. Unfortunately, part of the seat cover tore within the first few uses. I took some photos of it and sent an email to support and within 15 minutes I had received a response letting me know that Treat A Dog was sorry to hear of it and to replace the product free of charge! Camille Tolentino was super helpful and polite and I could not ask for anyone to be more professional & helpful. Thanks for the help!
"
"I had a issue with one of my front seat covers. I sent an e-mail to Treat a Dog, I got a very quick response from Camille Tolentino and the issue was resolved. Your very quick customer service was greatly appreciated. Thank again for all your help.
Audie Greaves"
"When I had a question I emailed customer service, specifically Hazel Ashford, and I received a response and accommodation for my order promptly and efficiently. I’m very excited to try out my two products!"
"Best seat cover I have ever gotten for my dog I loved it when I first put it on my seats, but within a week it ripped at the seam. I contacted them and Camille Tolentino responded within the hour and sent me a new one free of charge! So excited to get my new one and hope it doesn't rip this time! I think I have to pull the strings as long as they go on the hooks for the front seats so it isn't so taut, or so it has more slack. "
"I placed an order with Treat a Dog and had a discount code. It didn't take at check out so I emailed them. Michelle responded very quickly and was very happy to give me my discount. It hasn't even been 24 hours and I have already received the refund.
Thanks Michelle and Treat A Dog for taking care of your customers and honoring your discounts. I will be back."
"I purchased a bed for all three of my dogs. Two were fine, but I had issues with the extra large bed cover. It kept coming off track. I was sent replacements, but the same issue occurred. Your employee Hazel continued working with me until the problem was corrected. She is definitely an asset to your company and was able to make this customer very happy. My dogs love their beds and I'm very happy with my purchase. Great beds, great customer service and I highly recommend!"
"I ordered a PupProtector car seat for my German Shepherd a week ago. After two uses it ripped at the seam, I emailed Treat a Dog and Michelle Figueroa answered within an hour and issued a replacement. Great customer service! "
"I purchased and received a dog bed from Treat A Dog but it seemed really small to me for my dog despite what it said for what size it could be for.. I emailed customer service and Hazel Ashford was who I worked with and she was truly exceptional and helped me out more than I was expecting to be helped. After only a few questions, she helped me and is helping me with resolving my issue and there was no hesitation on her end. This company is great from my experience so far and their customer service is amazing! I would refer them to anyone! "
"I bought a bed for my dog on November 22, 2017. It is supposed to be tear proof, my dog today ripped to shreds. Destroyed the bed. I called and was told if I had taken the foam out of the plastic and used it that I can not return it or get a refund. I suppose you are supposed to keep the bed in the box and have your dog sleep on top of the box. You have to assemble the bed. It has several parts. "
"Thanks again to Camille Tolentino for helping us in getting a replacement for one of our dogs beds. We had ordered two and our fur babies just LOVE them! "
"Has an issue with one of my orders and company representative Camille Tolentino took care of the item within an hour. Thank you!"
"I ordered this bed for my puppy. She chews everything up! When I put the bed together, the zipper came right off. Camille T. was extremely helpful and sent a new one right away. Hopefully my puppy can enjoy the new one. Thanks Camille!"
"Ordered 2 beds online. The link I clicked on said 60% off. Once on the site I entered the link there however didn’t realize it was only for 50% off. Sent a quick email and literally within minutes Michelle Figueroa had me all taken care! Excellent customer service. Can’t wait to receive the product and hoping I can give that a great review too!"
"We had a bed delivered and the UPS driver dropped the box in the inside of oir fenced yard...three Great Danes opened the box, so when we came home the package and contents was scattered across our yard...when I notified Treat a Dog the responded right back and ordered me a new bed at no cost...of course they allowed us to keep the damaged bed what was left of it...everyone was kind and professional with helping me..."