"Michelle Figueroa was phenomenal :) "
"Great company and products! Their employees will bend over backwards for you! Katelyn Buck and Hazel Ashford are the awesome!"
"Hazel Ashford addressed my concerns on an incorrect address in a very timely manner. In this day and age it is not always easy to contact a vendor with concerns. Hazel handled my case very well and very refreshing to see they have customer care in mind."
"We received our bed and Cooper loved it !!!!! We had a slight issue but it was rectified immediately. Great product.
"
"Thank you, Michelle Figueroa for your wonderful customer. Huge help! Made my day.
"
"I contacted customer support because my seat protector broke in the first two minutes it was in my backseat. They worked with me and sent out a new one free of charge. Hopefully this one stands up. Thanks Michelle for the help."
"I used a discount code on an order for 50% off. Soon after, I saw another one for 60% off. I emailed customer service, who responded promptly. Camille Tolentino immediately refunded the 10% difference to my credit card. So refreshing to deal with helpful people who care about their customers!
"
"I had an issue with a product I recently purchased, Hazel Ashford was quick to respond to my email and provide a solution for me. Within a week, I have a replacement product at my front door. Thank you Hazel & Treat A Dog for the excellent customer service! "
"My dog loves his bed. I really like that fact that I can completely remove the cover for cleaning. I had a minor issue with one of the seams opening up but customer service rep Camille Tolentino was very quick in her response and getting me a new cover on the way. I will definitely be buying future products from them.
Thank you Treat A Dog!!!"
"I've been looking at the dog trunk cover for months and finally decided to treat myself to it for the Holidays. I placed my order but forgot to enter the coupon code I had! I emailed a request to have it applied to the order and within 5 minutes Camille Tolentino had reached out to me and confirmed that she had added the discount and I was all set! That's pretty great customer service in my opinion! I can't wait for the cover to arrive. Thank you Camille!
Paula Savage"
"I recently purchased their dog seat cover, unfortunately, the seams came apart in within 2 weeks. I emailed my concern and got a response back right away, took a picture, sent it off and they will be sending me a replacement. Camille Tolentino was very helpful and responded back and took care of the issue right away. Great Customer Service! I look forward to receiving my replacement soon. "
"At first i was dissatisfied bc the outer cover was not stitched in the front. I called and got in touch with Camille Tolentino she sent a new cover out to me! I have not received it yet due to the fact that I just called. I am looking forward to getting it! The bed is definitely made of high quality and sturdiness. I think it will be great for my German Shepherd!"
"The bed is amazing! My dogs love it!
However, my little girls found a seam with an opening and went to town.
I emailed Treat A Dog hoping they'd send me a new one. Within 30 minutes, I got an email asking for a picture. I sent it over and not 5 minutes later I got an order number for my new cover on it's way!
It's rare to find this kind of customer service! Camille Tolentino was my customer service agent and was so quick and friendly. I will definitely be a returning customer!!
Camille Tolentino was my customer service agent and was so quick and friendly."
"The dog beds I purchased are all they were said to be. The dogs truly love them."
"I had contacted the customer support email because there was a rip that occurred moments after installing my seat cover and Camille Tolentino was very helpful and prompt in responding. She sent me a new cover free of charge. Overall very pleased!!"