"Do not order from this company. My Canon HV30 was promised to be shipped within 48 hours. Over 2 weeks later I am now told by 'Patrick' that my product is on backorder and will not be shipped for another 2 weeks. AVOID THIS COMPANY!! I reported them to the BBB."

"I ordered a Canon Digital Camera package for my granddaughter from US1Camera and received the utmost professional and curteous service from this firm. I am more than satisfied and will continue to do business with this company. I cannot, for the life of me, understand the negative reviews, as I am completely satisfied, and more than willing to recommend US1Camera to anyone."

"I have shopped at Us1Photo.com for over 2 years now, buying what is for me, a serious investment in cameras and lenses, etc. In each case, I have found what I want and need, at the best prices. Furthermore, when I have called in to ask for opinions, I always get practical, useful opinions, which have always saved me money (compared to what I would have done on my own).

Shipping always seem to arrive before the ETA, which a nice surprise, as are all the little extras they throw in to each package (cleaners, etc.)

I highly recommend Us1Photo.com for all camera-related needs."

"I am very satisfied with the price and service this company offered. one phone call after I place my order and it was on its way. The price for my Canon XSi beat all the competition significantly."

"I'm an absolutely satisfied customer with US1Camera. I'm a Singaporean who went to visit my friend studying in the States, and placed my order to ship to my friend's place. This required a certain level of trust in US1Camera fulfilling my order as I won't see the products I purchased till about a month after I placed the order when I arrive.

I bought the following equipment:

Sigma Zoom Super Wide Angle 10-20mm f/4-5.6 EX DC HSM Autofocus Lens for Canon Digital SLR Cameras

Canon Speedlite 580EX II, Shoe Mount Flash
with Canon 1 Year USA Warranty

I've had absolutely no problems with the products they shipped, and they have one of the best prices on the web for camera equipment.

Thank you US1Camera =)"

"I'm very satisfied with my transaction. I ordered a Canon Xsi camera for a lovely price and I received it within a week. There was no problem at all and I would definitely buy from US1Camera again!"

"Reviewed by paccoastcameraguy
During my phone order, I was pressured at least three times to buy additional items that I did not want, including a "Smart Savers Package" for $79.99. I repeatedly told the man I did not want these items. My intent was to order only a Canon 40D camera body and a Canon 70-200/2.8 IS lens. But I was concerned to receive my camera equipment before a trip we were leaving on in two weeks. It was communicated that if I bought the additional items, my order would be shipped out that day. If I didn't, that might not happen. The unwanted items I ordered, under duress, included a polarizer filter, lens cleaning fluid and tissue, another battery, another charger, a camera strap, and a neck strap. I asked the person about the negative customer reviews I had read of his company. He responded that they were the result of other reps who were rude and discourteous, but that he wasn't that way. At the time, when I received my camera and telephoto zoom, I was euphoric over having them in advance of my trip. But since then, five months ago, I have made multiple orders of camera equipment from other companies, and not with US1photo because of my experience with this one order."

"Order placed Jan 9th for new cannon mark 5 body 2- received nothing; no notification, when you call, they keep you on hold for 30 minutes and keep on switching you to "manager", "customer service" etc. but all of them are useless and have terrible attitude. I called in advance to see if they have it in stock - the answer was yes.... It is a bunch of liers/scammers. I am surprised the credit card companies have not gotten a hag of it.
I will buy at a different store and hit them for the difference in price in a small claims court."

"I have no idea where my order is. Placed 12 Business Days Ago and still no sign. I have called 3 times, have been on hold for a total of an hour and a half. When I finally got through to a "customer service" person, he informed me that there is no tracking #. If I was to ship fifteen hundred dollars of merchandise, I would want to keep track of my shipment. Absolutely Bush League. And the wait continues."

"I ordered a Rebel Xsi camera on Thursday the 22nd. By Monday evening I still had not got a shipping invoice or email from the company. So I emailed them Monday night and did receive a response the next morning saying " Please call due to the high value of your order. There have been a high rate on internet crimes lately due to the weaking economy". I though OK, so I called and left a message. About an hour later a US1photo called me back and told me the item was out of stock and wouldn't be in for 1 1/2 weeks. I thought, for the price I could wait to receive my item. I told the man thank you and hung up. When I got to work, about 1 1/2 later I got another email saying that "Dear Valued Customer, Thank you for your order from US1 Camera. Unfortunately, due to an unforeseen shortage in our supply of merchandise from our wholesalers, many of whom have been affected by today's weakened economy, we have to cancel your order. We are very sorry for this inconvenience. You were not billed and will not be billed in the future for this purchase. Again, we apologize and thank you for your patience and understanding. Sincerely Management US1 Camera". The communication was horable and nobody told me what was going on. I don't necessarily believe they are scamers, but just horable at doing business. I went to B&H photo, and spent the extra $100 dollars to buy from somebody that I could trust & I know has great customer services and shipping times."

"I have had a good experience shopping on US1Camera. I would recommend this website for camera shopping !"

"Alex and the team at US1Camera do a great job taking care of you. I decided to by a sony camera from them because of the excellent price. But their service is great too. I had a problem with a battery and they replaced it with no problems. I was really greatful and impressed. "

"This company has the worst customer service and questionable business practices I've ever encountered. I ended up canceling my order because I didn't feel they could be trusted and I was pretty sure I wasn't ever going to be sent my camera until I ordered more product from them. I would recommend staying away from this company and just paying the few extra bucks to buy from another store."

"Do not order from this company, does not seem to have any legitimacy at all and you likely won't get what you ordered. I have the same story to tell. Order a camera at a good price, got the email from "Bruce" saying that what I had ordered was an import model with a small battery. He wanted me to pay $75 more for a battery. I canceled order, filed complaint with BBB of New Jersey. Will take it further on Monday. Bait and switch."

"29 Jan 09 Update - Customer service saw my review; contacted me; apologized for the mix-up; and sent a 2GB SD card for my troubles when I told them I bought the camera some where else...they are making an effort so I've upgraded my rating to 3 stars.

25 Jan 09 - Doesn't honor orders (as stated by other reviewers). I placed my order on 15 Jan 09. After hearing nothing for two weeks (and their online price increasing) I emailed them. They responded that my order was canceled due to "no supply"; however, their website still shows the item as "in stock". In short, the price increased and they didn't want to honor the order."