"I've ordered from here a few times now and everything has been prompt and great quality from the coils, replacement tank glass, to the juice. This previous order the package went in loops in the mail because of the bar-code scanning weird (not VA issue). I tried to reach out to USPS and couldn't get any luck. ): I sent an email to VA for help and in about two business days my package made it out of its loop and to me! Great service, products, and juice selections!"
"All the products i get from VA are good but we had a little issue with USPS and Caroline D. was very helpful getting it to me.
Much appreciated "
"The order was taking longer than expected due to COVID, so I contacted the customer support, and they helped me get more information and I got my package the very next day."
"Searching everywhere for the vape juice I wanted and everyone was out of stock. Stumbled on Vapor Authority site and they had exactly what I needed, in stock! Placed my order on Monday and delivered Thursday morning, two days early! Very happy with their service and will definitely be buying from them again! "
"I've now ordered from vapor authority 4 times and I'm happy with the product selection, but they sure take their sweet time shipping things out. Always takes at least 3 days to say shipped and 1-2 more days to actually ship. "
"Needing a new vape product, I visited the Vapor Authority website which is SUPER EASY to navigate. I found products I have NEVER SEEN before. My choice was Sigelei Sobra Kit and Lemon Twist juice. This device is NOT COMPLICATED and very classy. Also VERY CLASSY was Caroline, whom I spoke with to thank for my purchase and the warm way they send a thank you card along with a PERFECT PRODUCT. I recommend this company and will never go anywhere for my vaping needs. MEGA KUDOS and thank you all!
*****5-STARS of EXCELLENCE***** Mark A. - Cleveland, Ohio. "
"Fast shipping, awesome customer service. I love this company!!"
"Great selection; had what I was looking for when none of the other online stores had it in stock. Experienced a USPS problem during shipping because of a misrouted package; they were able to contact USPS and sort out the entire thing. Great!"
"All the vape shops were closed down here and I was out of juice and coils. Tried purchasing from another place but turned out to be a fraudulent website. By the grace of God found this place and they came to the rescue. Supplied me with everything I needed and kept me up to date and informed. Got my package today and actually cried. Thank you guys for being there for the vaping community. "
"I had great customer service , very friendly people , quick to respond . I'll get my items within the next few days . Thank you guys "
"I have placed a couple orders with Vapor Authority and once again they have provided great service, pricing and fast shipping!!"
"Great product and customer service, will be returning for future orders for sure! "
"I have been dealing with this company for years and never have I had a bad experience. Great product, fast shipping and superior service. "
"After my local shop closed down, I went right to buying everything from them. Very quick to get things shipped, amazing customer service. Even when they were out of something, they e-mailed AND called me to help verify a replacement of a similar item to make sure I was satisfied."
"I wanted to thank you all for being the only website where I could find my coils, a matching drip tip and well rounded variety of juice all in the same place. Vape Authority is my go to when my local shop is out of what I am looking for or can't meet my need to try something different. I am one happy vaper!"