"Great online coupons, easy to order and super fast shipping.."
"Great this time, very prompt...Just don't purchase the "expedited" shipping service that I did previously, that that will slow it down considerably...Whoever is responsible for that ought to give me my $ back...This time, however, I insured the order (for a dollar) and sent it via free shipping for orders over 49 dollars. The order came the same week less than a third of the time that the "expedited" order took...
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“Thank you so much for your feedback! We're thrilled to hear that your recent order arrived promptly and that you found the service much better this time. We truly appreciate your support and look forward to serving you again soon!”
"All the items in my order, including some in glass bottles, were packed well. And it arrived on time. I also appreciate that Vitacost offers quality products and coupons that make shopping online a pleasure. I learned about Vitacost from a family member, and since then I've told others about Vitacost. "
“We are thrilled to hear that your order arrived safely and on time! Thank you for sharing your positive experience with us and for spreading the word about Vitacost. We appreciate your support and look forward to serving you again.”
"Excellent timing of product, T.U."
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"Orders are consistently correct, filled promptly and packaged for safe arrival. I’d give 100 stars if that was an option!"
“We are thrilled to hear that you had such a fantastic experience with us! Thank you for the glowing review and for choosing Vitacost for your healthy living needs. Your satisfaction is our top priority, and we look forward to providing you with exceptional service in the future.”
"Ordered the non-hybrid wheat flour. Wasn't sure of processing-to-home time but was pleasantly surprised: from order to receipt took approx. 5 days or less! FAST turnaround time for a product from Italy. Great low price. A+ communication. Received the product THE SAME DAY as the "enroute" confirmation. Product has a denser texture than hybridized but works comparatively (I think better). BIG THANKS to the team for making this a worry-free transaction! "
“Yay! We're so happy to hear that you received your order early and that you were satisfied with the pricing! We appreciate you taking the time to share your feedback!”
"Bob's Red Mill organic oatmeal cups (cranberry-orange): thank you for always having it available at a good price. You make my day!"
“Thank you so much for your review! We are thrilled to hear that your experience with Vitacost exceeded your expectations. We always strive to go above and beyond for our customers. Thank you for your trust in us and we look forward to serving you again in the future! ?”
"I love shopping at Vitacost. This last purchase was made using slow internet way out in the country. I double-checked the discount code expiration before selecting items. When I tried to check out, the site did not honor the codes I used to get the discounts. This is not the first time this happened. I did get BOGO though for Vitacost items but deleted items for which I should have received a discount. The order arrived promptly, Vitacost has great quality store brands. But just like it’s parent company, Kroger, messy with coupons and probably gift cards as well."
"It's easy. Prices are competitive and shipping is fair or free."
"Too many items out of stock. Waste of shopping time. Delivery from across the country takes many days."
“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. I am very sorry for any inconvenience caused by certain items going out of stock. Popular items do tend to go out of stock frequently. However, we are always actively working with distributors to get them back into stock. We truly appreciate your support and feedback. Thank you so much for being a Vitacost.com customer! Have a happy, healthy day! ”
"Never had a problem with Vitacost having what I needed, unlike another vitamin company I deal with. Thumbs up Vitacost!"
"Order came in just 2 days. all items ordered were there and in perfect condition.
they have products i cannit find other places."
"Easy to order on the website. Prompt delivery. "
"Order came quickly product great tasting"
"Mmmmmmm…good! *
* Hat-Tip: Campbell’s Soup."
A rep from Vitacost, KevinRep, has responded:
“Thank you for your amazing review. We're very happy to hear that you are enjoying the order process and the fast shipping that we provide”