"Ease of ordering and expeditiously receiving my products at a discount were great! Vitacost never lets me down!"
"Fast shipping n well packed. No issues, except they sent two expired ngmo Frito lays with expired dates. But, they quickly refunded us. No issues which is appreciated. No stress, we will shop again."
“We appreciate you taking the time to leave your review. Although we sincerely apologize for the expired items, we're elated our Customer Service Team was able to get you a refund in a timely manner without issues!”
"Great service! Great prices! Speedy delivery! I love vitacost and always have!"
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”
"I've used Vitacost for years because they're transparent about what's in their products, how much and why. They have competitive pricing and fast shipping. "
“We are thrilled to hear that you have had such a positive experience with us! Thank you for being a loyal customer and for your kind words. We appreciate your support and look forward to serving you again in the future.”
"Please consider using environmentally friendly packaging. Entirely too much plastic. Also more organic choices. "
“Thank you for your feedback. We appreciate your concerns regarding our packaging and will definitely take them into consideration as we strive to become more environmentally friendly. We are continuously working to expand our organic product options to provide more choices for our customers. Your input is valuable to us as we work towards improving our practices.”
"Fair prices. Fantastic delivery time. "
“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”
"In this day and age, I truly appreciate your selection and prices...and expedient shipping....a bonus...
Thank You....!"
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"Great price on my product and super fast free delivery. Thank you"
“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you're loving our prices and our fast delivery. Your support means the world to us! ??”
"I was able to order all the supplements I needed in one place!"
“Your kind words about our company are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!”
"Easy to order and package arrived sooner than expected!"
“Yay! We're so happy to hear that you received your order early and that you were satisfied with the ease of the order! We appreciate you taking the time to share your feedback!”
"Not bad deal or wait love the prices"
"Many of my items were damaged "
“Thank you for your feedback! We appreciate you bringing this to our attention so we can make sure to improve our packaging and delivery process. We're glad to hear that you received your items and thank you for shopping with us!”
"I like the wide selection and sales on items "
“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”
"Lovely return policy too!"
“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the Vitacost community!”
"Ease of ordering. Received quickly."
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”
A rep from Vitacost, KevinRep, has responded:
“ We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”