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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2024-07-22

Sent wrong product

"I ordered the chewable calcium, magnesium citrate tablets. You sent the capsules and we can’t use those on account of swallowing issues. I would like a replacement, please."


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“I'm sorry to hear about the mix-up with your order. Please reach out to our customer service team @ 1-800-381-0759 with your order number so we can assist you with getting the correct product sent out to you as soon as possible. We apologize for any inconvenience this may have caused.”


Verified
3/5

2017-07-28

My savings are fantastic

"I have been a Vitacost customer for about 3 years. I am very satisfied with my savings each month. I shop for 3 family members & they also have been impressed with our savings. The website is very user friendly & the shipping is very fast! "


Verified
5/5

2024-07-22

Great Service

"Had products I wanted and delivered them expeditiously "


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“It’s always a great feeling to know we’ve made our customers happy. Thank you for taking the time to leave your feedback!”


Verified
5/5

2024-07-22

Customer since 1994

"Excellent products and service!"


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you've been a loyal customer for years and that your experience with Vitacost has been excellent overall. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-07-22

Just what we need and it's shipped quickly.

"I have a number of items that I order and reorder from Vitacost. In general I am happy with the products and prices. However, I am disappointed to find silicone dioxide in some vitamin and/or mineral preparations. It's not nutritional and may very well be deleterious."


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your 5-star review! We're thrilled to hear that you're happy with our products and prices. We appreciate your feedback about the silicone dioxide and will definitely take it into consideration for future product development. Thank you for being a loyal Vitacost customer!”


Verified
5/5

2024-07-22

VITACOST ROCKS

"Quick, accurate, reliable!! "


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”


Verified
5/5

2024-07-22

There always great

"I live vitacost! I get all my vitamins at fabulous deals!"


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“Thank you for taking the time to leave a review! We're thrilled to hear that you are happy with the products, & discounts. Your feedback is important to us, and we appreciate your support.”


Verified
5/5

2024-07-22

Sale and Prompt Delivery

"I ordered keto fat bombs peanut butter cups. They are delicious and so good to eat when you're trying to watch your calories!!"


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for the amazing feedback! We're thrilled to hear that you love our fat bombs peanut butter cups. We truly appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2014-02-27

Reliable Company

"Fast delivery, great prices."

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Verified
5/5

2024-07-22

great supplement choices

"Very Happy with Vitacost."


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you're enjoying your experiences – it means the world to our entire team! ”


Verified
5/5

2024-07-22

Great deals

"I love how the run sales all the time and combine that with coupon codes. Can't beat the prices. Plus fast shipping."


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your review! We are thrilled to hear that your experience with Vitacost exceeded your expectations. We always strive to go above and beyond for our customers. Thank you for your trust in us and we look forward to serving you again in the future! ?”


Verified
5/5

2024-07-22

Wade

"I am almost always satified with the products.Reasonable pricing and quality products.
Products that need to be protected through shipping are always packed properly.
"


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found our prices to be reasonable. It's fantastic to know that our well-packaged products arrived in a timely manner. We appreciate your business and look forward to serving you again in the future.”


Verified
5/5

2024-07-22

You & Me

"I've been a customer for 10 years + and we're still friends!
Thanks for offering good quality items, fair pricing, & well packaged prompt delivery.
Keep up the good work!
"


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you have had such a positive experience with us! Thank you for being a loyal customer and for your kind words. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-07-22

Great products!

"The gluten free products I ordered are very good! I found things at Vitacost that I haven't been able to find elsewhere. Fast shipping and great products, I will be ordering again."


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you are enjoying our service and selection of gluten-free products and that you were able to find products you couldn't find anywhere else! Thank you for taking the time to share your positive experience with us. We truly appreciate your support as a customer.”


Verified
5/5

2024-07-22

Great website.

"The website is easy to use and navigate. The products have great explanations with photos. I was able to research and compare items. The prices are very good. The shipping was quick."


Rep reply posted 2024-07-23
A rep from Vitacost, KevinRep, has responded:

“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you're enjoying your experiences – it means the world to our entire team! ”