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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
2/5

2024-01-06

Way too small!!

"What do you use to measure circumference around the elbow? I assumed when given the choice for the HeelBo blue medium size said 18 inches. When I received it (very promptly!!) I couldn't even pull it up onto my arm. My elbow circumference is 10 inches!! My occupational therapist said it was more a child's size. It was not worth the $20 to return it, so I donated them to her for a kid."

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Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. The sizing measurements provided would be what the manufacturer had supplied, we are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”


Verified
5/5

2024-01-06

Help is on the way

"Very easy to order and it will be a great help for my mom "


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2024-01-06

Speedy

"Ordering process was easy, discount code was small but worked."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2024-01-06

Coupon

"Was great to have coupons codes to use for us elderly people. "


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-01-06

Breezy

"Simple and easy. Discount for first order. Cheap and fast shipping."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
5/5

2024-01-06

Thank you so much!

" It is always nice to order from a company with such great products at fantastic prices! Plus, I am not too far down the road (well, same state anyway) so my order always comes quickly, thanks again!"


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2024-01-05

Needed

"No problem checking out hope I get my product"


Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. We will share this with the team!”


Verified
5/5

2024-01-05

Easy to navigagte

"Just ordered the item so this review addresses only the ease of ordering."


Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the great review. We look forward to hearing from you again soon!”


Verified
5/5

2024-01-05

New Image

"Quality Products Speedy Service"


Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
5/5

2024-01-05

"Love that the pureed food allows me to get to eat "


Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-01-05

Delivery

"I can always depend on a propped delivery of supplies that I need! I’m very satisfied!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2024-01-05

"It was very easy to navigate your website. It was so much nicer than having to sit on hold on the phone for 45 minutes. I sat on hold today with Walgreens. They raised the price for medihoney $26., since I purchased it 2 weeks ago.A 1.5 oz tube is now $44.00"


Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and that you were able to find the items needed here. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-01-05

Super easy to order

"Took less than five minutes! Super easy checkout!"


Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
4/5

2024-01-04

Wish I didn't need this!

"Nothing to tell. This is my 5th battery for my Caire. Your website was very efficient!"


Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2024-01-04

Fast and easy!

" Same wheelchair at CVS cost 80$ more. Happy I found it here. "


Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”