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Full Rating Profile + -

Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
5/5

2024-01-04

Great customer service

"I ordered my recumbent bike with a discount. Upon placing my order I noticed a bigger percentage discount was available. I contacted the company via email since I placed my order on line over the weekend. On Monday a representative from the company called me and I was able to get more money off my purchase. That was a blessing. Thank you."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Rep reply posted 2024-01-04
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
5/5

2024-01-04

AWESOME PRODUCT

"QUICK, EASY AND FREE SHIPPING, LOVE IT, WILL ORDER MORE AS NEEDED"


Rep reply posted 2024-01-04
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
1/5

2024-01-04

you **** scammed me first order

"Sucked they **** scammed me first order..."


Rep reply posted 2024-01-04
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter and apologize for any frustration this may have caused.”


Verified
5/5

2024-01-03

2 left feet and I’m not dancing

"I needed to replace the leg rest for my wheel chair"


Rep reply posted 2024-01-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to see you again soon!”


Verified
5/5

2024-01-03

Ethan GLOVES GLOVES We love are GLOVES Thank You. Your the Best.

"Very friendly and Ethan was will to help out as I place and order and it was not going through. Spoke with his Supervisor and was able to get my Discounts on my order.
Ethan was very thoughtful and friendly made me feel as I was taking to one of my coworkers. Great Job keep the spirit alive in 2024 A GREAT Company to order product from. You won't go wrong with them.
"


Rep reply posted 2024-01-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2024-01-03

jumpy screen

"I had a hard time ordering your screen was all over the place ,but fingers grossed :)"


Rep reply posted 2024-01-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”


Verified
5/5

2024-01-03

RJK DOIN GOOD!!!!!

"VERY EASY TO USE SITE IT'S GREAT"


Rep reply posted 2024-01-03
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-01-03

Cheap and fast

"Had the product I wanted. Good deal on price. Hope shipping and delivery go smoothly too. "


Rep reply posted 2024-01-03
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one so far. Hope to see you again in the near future!”


Verified
5/5

2024-01-03

"Easy ordering on a product that needed replacement."


Rep reply posted 2024-01-03
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review!”


Verified
5/5

2024-01-03

HAPPY

"Very easy to place order. Auto send. Free shipping. Great price"


Rep reply posted 2024-01-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
5/5

2024-01-03

THE BEST EVA

"THANK YOU SO VERY MUCH

FAST SHIPPING AND GREAT CUSTOMER SERVICE!!!
"


Rep reply posted 2024-01-03
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2024-01-03

Post surgery solution

"I have been searching for small light weight ice packs for an upcoming cosmetic eye surgery with no success to date. Vitality had a reputable brand which seems to be the appropriate size, with great reviews. Placing the order was easy. I hope the packs are exactly what I need."


Rep reply posted 2024-01-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-01-02

"same excellent service every year. Thanks for the discount this year"


Rep reply posted 2024-01-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2024-01-02

Wiping Down

"Love these wipes and the fragrance. Price is unbeatable."


Rep reply posted 2024-01-02
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2024-01-02

VERY GOOD PRICE

"IM VERY SATISFIED WITH THE SERVICE. I WILL ORDER AGAIN "


Rep reply posted 2024-01-02
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”