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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
5/5

2024-01-07

Good

"It was okay. It made me subscribed just to get shipping free. It's a little bit forced."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues or confusion, in regards to free shipping for orders over $49 that is only applicable for recurring/subscriptions, it must be made into a subscription and will apply free shipping to the applicable item from there excluding any non-subscription items that do not automatically ship free from the supplier. We will relay these concerns to our team, thank you and have a great day.”


Verified
5/5

2024-01-07

Ordered Betadine. Recieved Betadine

"I ordered like; several bottles of the stuff. Recieved all bottles in fine condition. Disolved the solution in water[1 part betadine 10 parts water], to treat a rescue snakes scale rot. Worked great. "

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Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-01-07

viejomed

"It was simple, quick with options and delivery was great"

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Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
5/5

2024-01-07

Fast Transact

"I found the item I was looking for and it will take care of what my needs were. My wife has frequent accidents and this item is needed for protection of bed and car seat."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
4/5

2024-01-07

EZ Drip Eyr

"EZ to use simple to use good experience"


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2024-01-07

Foam roller

"Vitality medical was great to deal with and was the only place I could find the extra long foam roller for my very tall husband."

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Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was a pleasant experience and that you were able to find the item you were looking for on our site, thank you for leaving a review, and have an amazing day!”


Verified
5/5

2024-01-07

The right product at a good price

"I was looking for compression socks for my adult son. They had to be rather high compression and an extra large size. A look at several suppliers of these online did not have the size/compression needed. Vitality had just what we were looking for at a price as good as the others. Bravo! Shipping was prompt."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”


Verified
5/5

2024-01-06

Good prices

"Easy way to buy your medical accessories "


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
4/5

2024-01-06

Nosey Help

"Cannulas are needed on a regular basis. Your website makes it easy to order what I need. Thankyou"


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
5/5

2024-01-05

Great products

"Great products and great prices!"


Rep reply posted 2024-01-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected it looks like the full address and email are on the order already with what was input online. Your comments will be passed along to the management team to take a look into, if you have any further questions please feel free to give us a call. ”


Verified
1/5

2024-01-06

Looks like I was charged twice...

"Webite is glitchy...looks like it charged me twice."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We do see that only one order was placed. If you'd like to provide feedback or a screenshot please contact support@vitalitymedical.com or feel free to give us a call. ”


Verified
5/5

2024-01-06

thanks

"got the reminder email, clicked link, placed order. easy-peasy."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
5/5

2024-01-06

"I looked for , found and purchased in short order ! "


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Were so happy to hear that the ordering process was easy and that you were able to get the items you needed on our website, thank you for taking the time to leave a review. ”


Verified
1/5

2024-01-06

NOT GOOD

"Cart kept changing at checkout."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem, error codes, pop-ups, etc. please contact support@vitalitymedical.com.”


Verified
3/5

2024-01-06

Discount not applied

"I was a first time user and got a text for a discount but it was not applied when I clicked the link. I had to search online for a discount code and found a 5% code that worked. But it wasted time. "


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team.”