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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
5/5

2024-01-10

Super Nice

"Customer Service was very helpful and answered my questions prior to placing my order. Thank you so much."


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”


Verified
4/5

2024-01-10

Exactly what i need!"

"Ships pretty far and had a smooth experience!"


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-01-10

Great Experience

"Thank you so much for making this an easier process"


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
1/5

2024-01-10

Ronnie Curran's devil Bliss ordered Dec. 13th. Vitality called me and said sorry ,we will send right away. Never happened!

"never received my 2nd $699 devil bliss. Still waiting.Will need to call vitality wed on the 10th. Ron Curran PS:Vitality lies To you and then nothing happens,still waiting for $699 devil bliss to be shipped. I never received order from DEC. 13th... now ,Jan. 9th."


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. We do show that this item was delivered on 12/21 at the porch. We are committed to providing you with a great experience and will be relaying this to our team to further look into, we apologize for any frustration. ”


Verified
5/5

2024-01-09

aspirator

" I tried the aspirator at the office and it worked great "


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2024-01-09

Easy

"Easy site to order from. Thank you."


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2024-01-09

Quick and easy!

"Was able to find the product I wanted quickly and easily!"


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2024-01-09

Tracey

"Always easy to find products I need. Prices are less compared to other companies. I can purchase small quantities if needed. "


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”


Verified
5/5

2024-01-09

Great service

"easy to order, prompt order delivery."


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2024-01-09

Ordering made easy

"Had what I was looking for and site made it real easy to order. "


Rep reply posted 2024-01-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that the ordering process was easy and that you were able to get the items you needed. We look forward to working with you again, have a great day!”


Verified
4/5

2024-01-09

Best online medical supply company

"Great company with OUTSTANDING people. They have all of your needs at great prices and fast shipping, LOVE this company, they have saved me money and time "


Rep reply posted 2024-01-09
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2024-01-09

Very happy!

"Fast service, sturdy, overall satisfied and will order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-09
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
5/5

2024-01-09

Prompt delivery appreciated.

"I have ordered several items and have been satisfied with the products."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-09
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2024-01-09

EASY ORDERING

"Easy to order, hopefully fast shipping"


Rep reply posted 2024-01-09
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
2/5

2024-01-08

Autoship - WHAT?

"inquiry about autoship didn't say anything. Called - and the person hung up or we lost contact - he couldn't answer my question either."


Rep reply posted 2024-01-09
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. For subscription/autoship orders please feel free to give the subscription department a call or send an email to support@vitalitymedical.com and we can certainly look into your request. We will share this with the team and apologize for any frustration this may have caused.”