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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
3/5

2024-01-08

Easy Shopping

"This site was easy to use and very quick to locate what I needed. "


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-01-08

good prices

"Good prices , easy to use website "


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and that you had a positive experience with our website. Thank you for your business and your positive review, have a wonderful day!”


Verified
2/5

2024-01-08

No cart review ability.

"Would like to have had an opportunity to review the cart before actually submitting the order."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We're sorry to hear that you had an unsatisfactory experience on our website. That can be done at the top of the page after clicking on the cart in the top right to view and edit the cart. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
2/5

2024-01-08

bait and switch

"I got a text with a 10% discount code for order over $50 (Vitality 10) - I placed an order over $50 (an hour after the text) but when I added the code, it did not go through."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues or confusion, please be aware of any exemptions or exclusions the coupon was unable to be accepted due to the already applied discount of 15% and free shipping for subscription orders. If you have any issues or questions in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
4/5

2024-01-08

Easy to na

"Plenty to look at but I was looking for one thing and it was easy to find and a reasonable price."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2024-01-08

Easy Peezy Ordering

"I appreciate the ease of ordering and the website is easy to understand."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2024-01-08

First time customer

"I switched my purchase from another site, to this one. I’ll be back to purchase more items!"


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2024-01-08

Quality Product!

"I had a wheelchair with no leg rests. I came across these and ordered them. When they arrived, I put them on and they fit my chair perfectly. They are very sturdy. I would recommend them to anyone who needs it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items you needed here and that they work well. We look forward to working with you again, have a great day!”


Verified
5/5

2024-01-08

old time custumer

"good prices and fast shipping."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and shipping. Thank you for your business and your positive review!”


Verified
5/5

2024-01-07

"You have good quality products, and I will definitely order from you again sometime in the future. "


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again soon!”


Verified
5/5

2024-01-07

Taking care of my he

"Easy to order and super fast on delivery! I'm a repeat customer "


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process and that you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2024-01-07

"I have been using these for a year. I really think they do the when I cannot shower.
Thank you.
"


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear you are pleased with the item and that it works well for you. We appreciate your feedback, have a wonderful day!”


Verified
4/5

2024-01-07

Google search

"My old pillow was worn out and I found your website via a search. Your price was better than ohers."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-01-07

wound care supplies at reasonable cost

"bought wound care supplies for my mom and it was really affordable and quick shipping"


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2024-01-07

Vurly

" I hope they a good have not received yet."


Rep reply posted 2024-01-08
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”