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Product & services pricing
3.77/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
4/5

2023-12-08

NEEDING EXTRA PARTS FOR WHEEL CHAIR

"EXCELLENT CHECK OUT ,EZ WEBSITE AND MONEY BACK GUARANTEED"


Rep reply posted 2023-12-08
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
4/5

2023-12-08

Easy reorder

"It was very easy to reorder the items I needed."


Rep reply posted 2023-12-08
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2023-12-08

Always fast service!

"Good website. Reliable company fast service. I purchase the same product each time so can only speak to that specifically, but based on that experience I trust this company."


Rep reply posted 2023-12-08
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again soon!”


Verified
5/5

2023-12-08

good stuff

"I order from them often. It arrives within two days."


Rep reply posted 2023-12-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your orders in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
3/5

2023-12-08

shipping choice

"There aren't any shipping choices other than 1-3 days at a lower cost,"


Rep reply posted 2023-12-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed concerning shipping but appreciate your feedback. Some of our items ship faster from the supplier and are given the option of 1-3 day with no upcharge costing around the same as the 5-10 business day option offered on other items. Your comments will be passed along to the team.”


Verified
5/5

2023-12-07

Vitality is #1 choice for all your medical supply needs!

"I find all my supplies at Vitality. The prices are very reasonable and the shipping to your door is quick. Plus, they have a vast inventory of items to choose from. "


Rep reply posted 2023-12-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”


Verified
5/5

2023-12-07

Best price

"Best price on item I was purchasing "


Rep reply posted 2023-12-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”


Verified
5/5

2023-12-07

quick shipping and great product

"esay transaction. great service and price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-12-07

Fast delivery!

"My loved one had large sores everywhere and the traditional therapies were not healing skin. I was desperate to receive order, and it came next day delivery!! So thankful! "


Rep reply posted 2023-12-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-12-07

Products you need in stock and ready to ship

"We needed Tegaderm CHG pads - a particular model. Amazon ran out. Vitality Medical came through!"


Rep reply posted 2023-12-07
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-12-07

On time

"Came on time and came quicker than expected. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-12-07
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-12-07

First time customer. I like it .

"First time customer I didn't know what to expect. I found the product I needed, with no problems."


Rep reply posted 2023-12-07
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
3/5

2023-12-07

"it said free shipping on 49$ but i didnt get it"


Rep reply posted 2023-12-07
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues or confusion, in regards to free shipping for orders over $49 that is for reoccurring/subscription, it must be made into a subscription and will apply free shipping to the applicable item from there excluding any non-subscription items that do not automatically ship free from the supplier. We will relay these concerns to our team, thank you and have a great day.”


Verified
5/5

2023-12-06

Great Value for Vitality

"These health products are top quality and a great value. The shopping is easy and the options for saving are expansive."


Rep reply posted 2023-12-07
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
2/5

2023-12-06

Still waiting on order

"No word on when the second half of my order will be delivered."


Rep reply posted 2023-12-07
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. We will forward this to the team to reach out. We are committed to providing you with a great experience and hope you give us another chance in the future.”