"Glovesaver is a joke, so thank you for being faster, and cheaper and sending the correct producct every time. "
"Ordered item. Called to check on delivery date and was informed that it had already been delivered. Looking at the delivery tracking, it was delivered back to the company.
Only good thing was their responsiveness to refund purchase price, but that does not take away from not getting the much needed item."
“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and would like to make this right for you. We are committed to providing you with a great experience and hope you give us another chance in the future. We apologize for any frustration this may have caused.”
"Computer glitched and wouldn't let me order. Had to wait till the following day."
“We are sorry that you are disappointed but appreciate your feedback. We apologize for any frustration or confusion, if there's anything we can do in the future please feel free to give us a call. ”
"If using VPN, takes multiple tries to process credit card. And once in in shopping cart, very difficult to go back to shopping. Finally, if you choose 3-5 business days and pay extra, it takes longer to receive shipments than if you use default standard shipping."
“We're very sorry that you had an unsatisfactory experience on our website and that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"Great products! Great quality and reliable on deliveries."
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"We have used this product for years and have always been satisfied"
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"The straps were longer, but the the headband was the same size as the large I already had - which was not big enough. So no help atxall."
“We're very sorry that you were disappointed with the product you received and that your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
"Thank you for having the syringes I need at a great price! "
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”
"Reasonable cost and expected fast delivery"
“We are happy to hear that you are pleased with our prices and delivery methods. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"first time .....pending completion of order"
“Thanks for the great review. We look forward to seeing you again soon!”
"Ordered a nebulizer and received only the mouthpiece & tubing. Called Vitality and was again sent the mouthpiece only. WTF?"
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. We will relay this to the team to look into. If you don't hear back in a timely manner please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is addressed.”
"Tried to purchase multiple times with Paypal and received an error that the cart was invalid. When I entered a credit card number it went right through. Frustrating to say the least."
“We're very sorry that you had an unsatisfactory experience on our website. It’s important for us to know how we can better serve our customers and your comments will be shared with the team to take a look into.”
"Very prompt service and delivery "
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"Quick, fast and easy. Amazingly affordable prices. Super fast shipping for when you really need your supplies. "
“Thank you for the positive review and kind words! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"very quick service. great prices"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
A rep from Vitality Medical, Megan-VM, has responded:
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”