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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.44/5
Return/Replacement policy:
3.35/5

Verified
4/5

2023-10-23

Items don't stay in cart overnight

"was getting together order and adding things to cart but had to leave for a day or two and everything disappeared ...so I had to find all those items again!"


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. Your comments will be passed along to the management team to take a look into. ”


Verified
5/5

2023-10-22

No run around

"It was quick and easy. Now, just waiting for the product"


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2023-10-22

Exceptii

"Very reliable and awesome shipping time."


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“We are delighted to hear that and pleased that you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-10-22

Beige Juzo Therapy Tape is available!

"Glad to see this hard to get product is available."


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you were able to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-10-22

Ordering

"Website is easy to navigate and use."


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-10-22

"It was easy to find my product, it was easy to order and pay for it. The price was great!"


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2023-10-21

Easy Ordering!

"Super easy to find what I needed, get it ordered quick and make payment without filling out a million different order blanks. Great pricing as well!"


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback and are happy to hear you are pleased with the prices. Thank you for taking the time to review us, have a great day!”


Verified
5/5

2023-10-21

USER FRIENDLY

"IT WAS EASY TO FIND AND ORDER THE PRODUCTS I WAS LOOKING FOR."


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-10-21

quick finding

"Easy to use and easy to find what you are looking for"


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-10-21

1st time order

"came as expected, I hope they have no problem with their warehouse
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to see you again soon!”


Verified
5/5

2023-10-21

Flipping Enfit Adapters Save the day!

" I was able to order these and keep feeding my son when our DME did not send any adapters but did send enfit only feeding tube set bags with non-enfit compatible extension sets. Even though it is sooo fun to practice my Mcguiver skills, I prefer not to have to. They are a great price and this makes my heart so happy to order them so flipping easily :) God Bless you. Thank you."


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”


Verified
5/5

2023-10-21

order processing was very user friendly

"very very good and efficient."


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2023-10-21

fast and less expensive

"I was able to find my medical p products f fast and different purchasing options! and with the authorship feature I know I'll have what I need in time!!

Thank you
"


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
2/5

2023-10-21

Couldn't make the system work

"I don't know if it's just me but it was harder than heck to place an order, not actually paying for it but to get to the point to pay for it. Things kept popping up going back I couldn't find how to get things off of it it was not a good experience."


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.”


Verified
2/5

2023-10-20

TOOK FOREVER ...had to RELOAD to continue and enter my Credit Card INFO

"Not sure what happened. Could not enter my CC Number in the field..."


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”