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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.44/5
Return/Replacement policy:
3.35/5

Verified
5/5

2023-10-20

Easy

"Easy to use and great suggestions at checkout. Got exactly what I needed"


Rep reply posted 2023-10-24
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are so happy to hear that it was an easy ordering process and you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-10-20

Easy to order.

"There were no pop up chat boxes asking if I need help or other annoying hindrances. "


Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
4/5

2023-10-20

Had what I wanted!

"Had exactly what I was looking for and at a great price. Wish the discount was a little bigger than 5%, but certainly better than nothing"


Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that you were able to find the item you were looking for on our site, thank you for leaving a review. We will relay your comments to the team have an amazing day!”


Verified
5/5

2023-10-20

Easy and Convenient Ordering

"Easy site to navigate, has options for the product purchasing."


Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
3/5

2023-10-20

Jim54

"Spend a 100 bucks and can't get free shipping."


Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected. We do occasionally offer free or discounted shipping once signed up for the newsletter those will be sent via email. Your comments will be passed along to the management team to take a look into. ”


Verified
5/5

2023-10-20

Making life easier!

"I have ordered from the company for several years. I like that I can just order what I need and pay for it. No need for going through the hoops of insurance. I always find what I'm looking for and I appreciate that. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-10-20

Fast and easy

"Everything I needed was there!"


Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-10-19

FOR MY HAND

"IT WAS EXCELLENT I WAS IMPRESS"


Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2023-10-19

Great site

"Ease of checking out, excellent "


Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
3/5

2023-10-19

Good

"It was fine so far, just want to see how it goes from here. Thank you. "


Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to see you again soon!”


Verified
3/5

2023-10-19

railroaded into rush shipping

"Could not change the shipping method at checkout."


Rep reply posted 2023-10-20
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected. Some items automatically ship from the warehouse with a 1-3 day option typically with our standard shipping price, depending on weight and size. Your comments will be passed along to the management team to take a look into.”


Verified
1/5

2023-10-19

"Very helpful an avariety of selective product"


Rep reply posted 2023-10-19
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review and feedback. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2023-10-19

Perfect Pull Ups

"You had just what we were looking for at a reasonable price. Thank You!"


Rep reply posted 2023-10-19
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and that you were able to find the items needed here. Thank you for your business and your positive review.”


Verified
5/5

2023-10-18

getting our supplies quickly

"have supplies and quickly provide them"


Rep reply posted 2023-10-19
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2023-10-18

First time purchase

"Fast and easy purchase, thanks."


Rep reply posted 2023-10-19
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”