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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.44/5
Return/Replacement policy:
3.35/5

Verified
5/5

2023-10-18

Easy Peasy

"I love the ease of finding products and supplies on the web. Makes business management less hectic!"


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-10-18

Vitality Satisfied

"I was able to find what I needed. The process was quick, easy, and reasonably priced. "


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”


Verified
5/5

2023-10-17

Extremely Happy

"I loved your hand elevation "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
1/5

2023-10-17

Where's the Discount

"The website stated 5% off with email address. I entered my email address but No Where at checkout did I see a 5% dscount. Very disappointed...especially in light of the high shipping charge."


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-10-17

Excellence

"It was easy to make my selection and place my order."


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
1/5

2023-10-17

"Discount codes that are offered does not work and customer service is not able to honor them or make the necessary adjustments."


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues or confusion, please be aware of any expirations, exclusions, or minimum requirements We will relay these concerns to our team and hope you give us another chance in the future. Thank you and have a great day.”


Verified
5/5

2023-10-17

good prices

"No problem finding what I needed"


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and that you are able to find the items you need here. Thank you for your business and your positive review.”


Verified
5/5

2023-10-17

too easy

"it was easy to find what I wanted, good descriptions, too easy to check out!"


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2023-10-17

I love easy!

"It was fast and easy to order. I'll order again."


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review, we look forward to serving you again!”


Verified
5/5

2023-10-17

Great service

"I will keep buying from you prices are great "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”


Verified
5/5

2023-10-17

Top Notch Support

"I accidently ordered the wrong brace over a weekend. I sent an email to support team, expecting an answer on Monday. To my surprise, I got a reply within hours. As they clearly state, cancelling cannot be guaranteed, but they tried for me. Be Monday afternoon I had a refund receipt and cancellation. I order the right brace this time. Very pleasant experience."


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, we are glad that our agent was able to help get this resolved so that you could get the correct item needed. We appreciate you taking the time to leave a review have a wonderful day!”


Verified
5/5

2023-10-16

Awesome!

"Amazing experience shopping and great products everytime!! "


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2023-10-16

Easy orde

"Very easy to place my order and very reasonable prices. "


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process and that you are pleased with our prices. Thank you for your business and your positive review!”


Verified
5/5

2023-10-16

Great selection

"Easy ordering, selection process."


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process and that you are pleased with the selection, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
4/5

2023-10-16

Glovey gloves

"I was looking for nitrile gloves in size x-large. I found them here at a very reasonable price."


Rep reply posted 2023-10-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”