"Vitality makes ordering easy. Order from my desk at work and it appears on my porch in no time! Thanks for the email reminders!"
"was easy to find but when it came to checking out my credit card was there but when click on last 4 digits did not bring up card"
“Thank you for the feedback, we apologize the experience was less than you had expected at checkout. It’s important for us to know how we can better serve our customers and your comments will be shared with the team to take a look into. ”
"Rec'd merchandise quickly & products are excellent. Will continue to order when needed this product is excellent quality & a fair price. Only thing disappointed about is when arrived the box was somewhat broken up & also "dirty" ( like it had been rolling around on the floor of truck or something. "
“Thank you for taking the time to leave us a review and provide your feedback, we are happy to hear that everything else went well. We are always looking for ways to improve and will relay your comments to the team. ”
"I received my concentrators promptly
The box has handles so it was easy to get in my house"
“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”
"I was looking for leg rests that would keep my feet from constantly slipping off the pedals. Thank GOD for Vitality Medical. I look forward to receiving these foot rests."
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Good and easy to purchase and checkout"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Great selection of top notch quality products. Also good shipping speed and delivery. "
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"lots of trouble getting my password changed. Had to do the whole order over again."
“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"I Didn’t ask for the 3day delivery for $10 and whatever change that was but anyway thank you very much I appreciate you"
“Thank you for the feedback, we apologize the experience was less than you had expected. Some items automatically ship from the warehouse with a 1-3 day option typically with our standard shipping price, depending on weight and size. Your comments will be passed along to the management team to take a look into.”
"no problem finding the product or ordering"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"I received exactly what I ordered, several items, within a few days of placing the order. Everything looks good."
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"They have everything I need at a good price and their website is easy to use."
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"No free shipping on orders over $50"
“We apologize for any coupon issues or confusion, please be aware of any expirations, exclusions, or minimum requirements the free shipping offered is for reoccurring/subscription orders over $50. We will relay these concerns to our team, thank you and have a great day.”
"I haven't received my order yet but the ordering process was very easy."
“Thanks for the review we are so happy to hear that, we hope to hear from you again soon!”
"Found what I need quickly with lots of choices. Excellent pricing. Delivery was super fast on my last order."
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”