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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.44/5
Return/Replacement policy:
3.34/5

Verified
5/5

2023-10-11

Best Briefs Around

"I have not found a better brief at a better price anywhere."


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review!”


Verified
5/5

2023-10-11

Good Selection and Easy Order Process

"It was great to find a good selection of poles to order from, and the prices are reasonable."


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-10-11

Good selection of products

"Great selection of products at good price"


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2023-10-11

Bags for your buck!

"Vitality Medical has supplied my client with her needs multiple times now. They ship discreetly, always have a discount code, and email with updates. I am very impressed with the service!"


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
1/5

2023-10-11

"Thought i was already signed up for recurring order of these products, but was unable to find a way to learn if there was an already existing order or if it had been cancelled. All i could find was last order in July ( meaning next auto order should have been in September). "


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. That information can be found on the dashboard if you have already made an account with us in the "My Subscriptions" section. We apologize for any frustration and will pass your comments along to management.”


Verified
4/5

2023-10-11

Oh me Oh my

"wrong product ordered but was able to easily cancel and reorder correct product"


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review and are happy to hear that was able to be resolved. Thanks for taking the time. Have a wonderful day!”


Verified
4/5

2023-10-11

Good

"Easy to use site. Will use again if it has the product(s) looking for. "


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-10-11

"ez to find my items, fast affordable delivery"


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here and that they got to you in a timely manner. We look forward to working with you again, have a great day!”


Verified
5/5

2023-10-11

>>> Solid. Reliable. Best Value.

"I discovered Vitality Medical years ago as a source for non-stick pads, paper tape, and triple antibiotic ointment which I use regularly. Vitality continues to carry the same quality products consistently available and shopping around you will find the low prices beat other sellers. Shipping/delivery time is always very prompt. SO, the combination of consistent quality products, speedy delivery, and best price make Vitality Medical the best value and buying experience. "


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
1/5

2023-10-10

"You sent me and billed me for things I didn’t order. Then I had to pay for the return shipping. Goodbye Vitality. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected. It seems the item had been set up on a subscription when first ordered. We apologize for any frustration or confusion, if there's anything we can do in the future please feel free to let us know. ”


Verified
5/5

2023-10-10

Lydover60

"I found what I was looking for right away. The description helped me choose the one best for me"


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that it was easy to find the item you were looking for on our site. We look forward to working with you again, have a great day!”


Verified
5/5

2023-10-10

"Very easy to find and order what I needed."


Rep reply posted 2023-10-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day! ”


Verified
5/5

2023-10-10

Great Experience

"Ease of use. Great Experience "


Rep reply posted 2023-10-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-10-10

Easy ordering

"Great experience in ordering item"


Rep reply posted 2023-10-10
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2023-10-10

Smooth and seemless

"Everything went well. I found exactly what I needed."


Rep reply posted 2023-10-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”