"they fit well. price is affordable."
"I have previously changed my address but your system is not storing it"
“Thank you for the feedback and we apologize that had happened. Please check your default billing and shipping information as that could have previously stored addresses. If you need any assistance please do not hesitate to give us a call.”
"I tried to cancel an order before it was shipped and was told I could not. I was told to refuse the delivery which I did and was still charged to restocking fee. Feels like a money grab!!!!!"
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you bringing this to our attention. Your comments will be passed along to the management team to further look into this matter. ”
"The company I was using closed abruptly with no warning. I found this company online and finding everything I needed was GREAT Thank You so much"
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here with us. We look forward to working with you again, have a great day!”
"I love the rollalotion applicator wand & bought 5 more. 2 for my mom. And bought a sock helper for myself & her to use!"
“We are so happy to hear that you are pleased with the item and that it works well for you. Thank you for leaving us a review, we hope you have a great day!”
"I like the high quality products you have."
“We are so happy to hear that you are pleased with the items. Thank you for leaving us a review, we hope you have a great day!”
"High shipping, some items higher priced than elsewhere"
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"said I could get 5% off if supplied my phone number and e-mail address but w hen I tried to use the code sent me, it said it was no longer valid."
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"Site very easy to navigate and search. Enter product number and it pops up."
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
"Love the fast delivery and the product is quality."
“We are happy to hear you received your order in a timely manner and that you are pleased with the item. Thanks for the review. We hope you enjoy the rest of your day! ”
"It is hard finding what you are looking for at a reasonable price"
“Thanks for the great review. We look forward to seeing you again soon!”
"Product's amazing on advanced decubitus- But TWICE NOW was delivered w/ cap not screwed on right & 1/4 of product LEAKED into plastic bag it was sealed in. Considering the cost of product -- More care & precaution would be appreciated & would result in better reviews. You also send WAAY too many emails!
"
“Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management for further review. If you would like to stop receiving emails please feel free to let us know and we can have the email on file removed. Thank you and have a great day. ”
"questions promptly answered, items were in stock"
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"Good.. really helped me ALOT.. God Bless "
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"Great products and good prices. Thanks for the Help.
God Bless"
“We are so happy to hear that you are pleased with the items and prices. Thank you for leaving us a review, we hope you have a great day!”
A rep from Vitality Medical, Megan-VM, has responded:
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”