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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.44/5
Return/Replacement policy:
3.34/5

Verified
5/5

2023-09-30

love

"super easy to order. super fast shipping. been using years with zero issues"


Rep reply posted 2023-10-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business all this time! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
4/5

2023-09-30

just what I was looking for.

"Just found this site and it is exactly what I was looking for. "


Rep reply posted 2023-10-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-09-30

slay

"shipped so fast! took 2 days to arrive. thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-10-03
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-09-30

Had just what i needed!

"They had the right product at the right price!"


Rep reply posted 2023-10-03
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
1/5

2023-09-30

No product

"I ordered a battery for my Mangar Elk Airflow 24 about 3 weeks ago, and my order was canceled. This device is useless without a battery. I had to use it about a month ago, and the battery died while using it "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-10-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team to look into, please watch your email for any updates. ”


Verified
2/5

2023-09-30

Extortion

"My order was under $8US. Shipping was over $8US. I spent $17+ for an object which comes to over 200% retail. Re-do your business model. That’s unacceptable. "


Rep reply posted 2023-10-03
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”


Verified
2/5

2023-09-30

CVV Security code

"could not enter security code after typing in card number and refreshed the page and did backwards "


Rep reply posted 2023-10-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team to look into. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-09-30

Feeding tube won't stay in!

"Feeding tube won't stay in....keeps pulling out with balloon inflated! Find a bigger balloon says the Doctor! Vitality to the rescue!"


Rep reply posted 2023-10-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-09-29

Easy to order

"Have been using the web and found the Vitality ordering system to be easy and efficient. Prices were also very fair. Shipping was a little high, but not too unreasonable."


Rep reply posted 2023-09-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2023-09-29

Easy

"Good price for product. Easy ordering"


Rep reply posted 2023-09-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and ordering process. Thank you for your business and your positive review.”


Verified
1/5

2023-09-29

Bad codes

"Unable to get free shipping for last two orders. None of the codes work!"


Rep reply posted 2023-09-29
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, please send the coupon code you were attempting to use to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
3/5

2023-09-29

WEBSITE IS TERRBILE

"It is a reorder you put in the item number from the past sales receipt - cannot find it - you have to use the description box, then go back and research every item one by one"


Rep reply posted 2023-09-29
A rep from Vitality Medical, Megan-VM, has responded:

“thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”


Verified
5/5

2023-09-29

Lifesavers

"Thank you for providing my supplies so I can live daily"


Rep reply posted 2023-09-29
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate your business thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-09-29

Best supply comp

"I love this company. Quick order returns. Great supplies. I bypassed my DME provider as I waited 2 weeks. This company had my supplies in 3 days!"


Rep reply posted 2023-09-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
2/5

2023-09-29

discount code doesn't work

"discount code I was texted on Monday does not work on Thursday???"


Rep reply posted 2023-09-29
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues or confusion, coupon codes are offered for a limited time and are changed regularly throughout the week. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”