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Product & services pricing
3.74/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.63/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-07-31

Injection caps

"High quality, easy to complete order, very reasonable price, and faster delivery than I expected. Will definitely be a repeat customer"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-07-31

Easy check

"I’ve been looking everywhere to purchase a lucite cane this was the only place that didn’t ask for your firstborn child"


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-07-30

"Searches gave accurate, quick results. Product searches returned exact items searched for without distractions."


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
5/5

2023-07-30

YOUR SERVICE IS # 1

"YOU HAVE EVERY THING THAT PEOPLE NEED"


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
4/5

2023-07-30

Best Booster

"Great boosters that help with absorbency and also give some form to those slim line diapers. It's a keeper."


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
4/5

2023-07-30

Love it!

"Fast delivery with no drama. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
3/5

2023-07-30

annoying google

"when filling out the shipping form, I could not complete it because google plastered a box over the area where the street name is. "


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”


Verified
3/5

2023-07-30

Newby

"1st try, had to go through several screens to find item"


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”


Verified
1/5

2023-07-30

Can’t get service I need to return item wrong size

"Can’t get satisfaction on item. Got wrong size"


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received but appreciate you taking the time to relay this. We will share this with the team.”


Verified
5/5

2023-07-30

AV Great Product

"The product is excellent. The website is easy to use, fast and very user friendly. "


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello , thank you for the positive review! We are happy to hear that it you were all around pleased with everything. We look forward to seeing you again!”


Verified
4/5

2023-07-29

Quick and simple

"I was able to order what I needed without trouble or extra steps."


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2023-07-29

Quick service

"Helping my dad can be a challenge! We both want to be right… your website is easy to find info on order "


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-07-29

Doesn't Ship Free

"However, it is still more than a fair price and I hope they fit as good as the service provided here to me."


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-07-29

Bada Bing Bada Boom

"Quick and Easy.....Bada Bing Bada Boom"


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-07-29

Fast and easy

"Reliable, easy ordering process good pricing."


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”