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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.63/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-07-28

Best price

"Easy to navigate website. Order placed without any problem. Immediate order verification via email."


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
5/5

2023-07-28

Delivered on their promises

"They delivered the medical items I needed before the deadline I had. I ordered hoping to get the items by the time I was discharged from the hospital. They came a day before I was admitted. "

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Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
4/5

2023-07-28

Ordering Easy Except Paypal Experience

"The actual placement of the order was easy. I had an issue upon attempting to pay with my Paypal account. I received an error. It said that there was no zip code in the shipping address. There was a zip code, pre filled in from my account. I use Paypal on most of my online purchases and never have an issue anywhere else. It may need fixed on your site."


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the feedback we're very sorry that you had an unsatisfactory experience on our website. We will relay these concerns to the team to further look into. Thank you for your business and we look forward to serving you again.”


Verified
5/5

2023-07-27

"Purchase and delivery is excellent but the speaker is beginning to honk what do I do please let me know long time customer tks Mike’ Egense Capitola ca"

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Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We would suggest reaching out to your provider for specifics on this particular item in case, we look forward to serving you again, have a great day!”


Verified
5/5

2023-07-27

Awesome company

"All of my sons medical supplies come in on time and I love to receive the emails that remind me of when I need to reorder "


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you receive your orders in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-07-27

Needed supplies arrive on time!!

"All of the supplies that we order from Vitality are vital to the care of our son. We can always count on Vitality to deliver quality products on time!
Thank you!
"

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Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here and that they get to you in a timely manner. We look forward to working with you again, have a great day! ”


Verified
5/5

2023-07-27

"Found what I wanted easily. The check out was fast and easy. Looking forward to arrival."


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
3/5

2023-07-27

So difficult

"It was quite difficult to get my order in. There was a problem accepting my address and my credit card. Why is that.

I have ordered before to come to the same address although, it is now a different card number.
"


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team to further look into. ”


Verified
4/5

2023-07-27

The do the job.

"Product was fine, but I think delivery could have been quicker. Good value for the money, though"

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Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time, our orders have a 24-hour business processing time frame and are processed and shipped on business days. We apologize for any confusion, have a wonderful day!”


Verified
5/5

2023-07-26

Just put in my second order!

"Hard to find affordable enfit syringes and this website is pretty affordable."


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, have a great day!”


Verified
5/5

2023-07-26

Fast & Courteous

"I have ordered products several times. Each order arrived quickly and customer service has checked on our satisfaction every time."


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business all this time and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
1/5

2023-07-26

Incompetent company

"Company has no idea on products they sell and lie about things on there website about shipping and will lie to you on the phone also never shop here "

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Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team.”


Verified
5/5

2023-07-26

Fast n clean

"It makes wiping mote confident especially when outside. "


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2023-07-26

success

"needed best price and parts needed."


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
4/5

2023-07-26

Handling !

"Shipping and handling is a little expensive. "


Rep reply posted 2023-07-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback and leaving a review. Your comments will be passed along to the team.”