"Easy to find what I needed and fast shipping "
"I KNEW WHAT I NEEDED THEY HAD WHAT I WANTED AND WAS ALL DONE
"
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"I will using next time to order my supplies."
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"products not in stock. checkout was a disaster"
“thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"significant delay after entering payment info. had to refresh and enter payment info 3 times before being charged. "
“We're very sorry that you had an unsatisfactory experience on our website but appreciate you bringing this to our attention. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”
"im looking for steri strips in single pack a long time now i got it waiting for my order "
“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"This site has saved my life. We can't find 20 ML syringes, anywhere. We order every 6 months, order comes fast, with ground shipping, never an issue"
“Hello, we are happy to hear that it was easy to find the item you were looking for on our site and that the orders get to you quickly, thank you for leaving a review, have an amazing day!”
"Delivery was slower than I expected. I had to order Jevity through Walgreens to last to the next feeding."
“We are sorry that you are disappointed but appreciate your feedback. Unfortunately, our orders have a 24-hour business processing time frame and are processed and shipped on business days being delivered on the 2nd business day. We apologize for any frustration or confusion.”
"Twice in the past month, your website has not allowed me to place my order. Today I finally got my order through (I think)."
“We're very sorry that you had an unsatisfactory experience on our website. I do see that an order was able to be placed today. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem or any erros given please contact support@vitalitymedical.com. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"Best in class option saved me time on comparison shopping . Very useful feature. "
“We are so delighted to hear your feedback. Thank you for your business and your positive review. We look forward to working with you again, have an amazing day!”
"I was surprised how small your traveling nebulizer is. This will really be handy for me to be out and not have to go home to take my nebulizer !"
“We are so happy to hear that you are pleased with the item and that it works well for you. Thank you for leaving us a review, we hope you have a great day!”
"Shipping is free on checkout screen, but final screen adds shipping back in.
Sometimes discounts work, sometimes not, even though order is placed within a couple hours of receiving discount text. "
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"I've ordered from a lot of on-line sellers and their websites are often clunky and hard to navigate. Vitality has an excellent search engine and a very smooth purchase process. Plus, they have a very good selection to choose from. I've ordered from Vitality before and have always been happy with their fulfillment after I push the "purchase" button. A great company to do business with!"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that your experiences have been pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”
"The products are good quality and fast delivery. Recommended 100%"
“We are happy to hear that you are pleased with the item and the order got to you quickly, thank you for taking the time to leave a review, have an amazing day!”
"I couldn’t find the cane that I wanted."
“Thank you for taking the time to leave us a review and provide your feedback. We're sorry to hear that, if you have any issues in the future please do not hesitate to give us a call.”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”