"Fast shipping and best price"
"First time user lets see what happens with order."
“Thanks for the review and feedback we hope to see you again soon!”
"There were some consistent issues with the search function, load speeds on all pages, and issues at the checkout window that caused checking out to take 4 to 6x longer than expected.
I could not identify if submitting prescriptions would reimburse me for the costs im charged for items we have prescription coverage for. The information in the faq area about this was not present. "
“We're very sorry that you had an unsatisfactory experience on our website. We will relay this information to our IT team to take a look into this. Unfortunately, we do not currently work with insurance companies/providers some items require an Rx per supplier regulations for safety and liability purposes. There is an option to pay out of pocket and have your insurer reimburse you. However, you will want to contact them directly and make sure this is an option for you. Please feel free to reach out if you have any other questions or concerns. ”
"I needed some micropore tape and you guys came up on Google search I went to your website very professional no problem checking out and I look forward to getting my package. Thank you."
“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have had a positive experience with us. We hope you enjoy the rest of your day. ”
"So easy to purchase and prices are very reasonable. And also easy to find what you need "
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"every thing excellent and fast "
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"It so easy to order and they are the same ones my vet carries. Price is great! "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Things Just Work Well. I will be back to purchase more ."
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review, we look forward to seeing you again!”
"Site keeps freezing. Also 5% discount code WELCOMESMS didn’t work. Had to pay full price. "
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please feel free to just give us a call. Thank you and have a great day. ”
"SO easy to order here ! Products are great quality. I ordered the 4-5X bariatric diapers for a 5'4" woman who weights 300 lbs and they fit her GREAT. Very very hard to find stuff that fits someone of that size with incontinence. Hghly recommend these."
“Hello, thank you for the positive review! We are so happy to hear you are pleased with the item and that it works well. We appreciate your feedback, have a wonderful day!”
"Easy to order from VM and the process is quick with several shipping options."
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"My shopping was easy to make may order."
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"I was able to order medical supplies that the VA was unable to supply us with. The items arrived promptly without any issues."
“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Can always keep ahead of your needed supplies with Vitality. Good shipping and good selection "
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"We order supplies every few months and we appreciate the ease of finding supplies on the website, the prices (we always compare to other sites/companies and most of our necessities are better priced here), and the shipping is always very quick. Vitality also sends out promos and codes for small discounts and every bit helps at checkout."
“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello, we are pleased to hear you received your order in a timely manner at a price you are pleased with. Thanks for the review. We hope you enjoy the rest of your day! ”