"They had everything I needed and the website was easy to manage. Overall a pleasant experience."
"I love to order from vitality medical be they easy to order and shipments arrive super fast. Thank you. "
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”
"Love the product line, and extra information."
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"Very easy to use website, quick and simple checkout."
“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”
"Quality products I count on, Service is excellent,
Fine reputation. "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Took to long to log in. Redirected to many too màny times. Shipping cost too high and delivery time is too long"
“Thank you for the feedback. We’re sorry to hear you're disappointed but appreciate you taking the time to relay this. We will share this with the team.”
"No communication from this company! When half the order didn't show up it took two calls and still no accurate or useful information. Then the missing half of my order was refunded with no explanation, but they didn't refund the shipping charge. Had to dispute the shipping charge with my CC before it was refunded. Not a good experience! I still don't know what happened to my order but I don't plan a repeat! "
“Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. Your comments will be passed along to the management team to take a look into. ”
"The first time I ordered, I called the company and received excellent help in finding the right product that I needed. This time, I used my past order and just re-ordered the same. I could not believe how fast the item was delivered to me! I have never had a problem with either product and am happy with the product"
“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have had a positive experience each time with us. We hope you enjoy the rest of your day and look forward to seeing you again!”
"Tried to order a second item but it would;n't even bring the item up"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. Your comments will be passed along to the team.”
"Fast and easy to order. I already have one at my office."
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"HAD USED A SPECIFIC BRAND OF WIPES BEFORE. KNEW THE QUANTITY I WANTED, ORDERED AND CHECKED OUT QUICKLY AND EASILY WITH A COUPON CODE.
I ONLY WISH THERE WAS FREE SHIPPING."
“Thank you for taking the time to leave us a review and provide your feedback, we are happy to hear that the ordering process was easy. We do occasionally have free/discounted shipping once signed up for the newsletter which is sent via email. We hope to see you again have a great day!”
"Neighbors come to me for first aid help. Glad to be able to get small amounts of supplies for the "just in case"' moments"
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"HIGHWAY robbery a few nos ago it was 12 a btl now almost 20"
“We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”
"Nice and easy to maneuver around site."
“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”
"I put in my information as requested and I didn’t get the 50% off as stated for signing up for email or text updates.
Update: The discount was a complete error on my part. I didn’t go back to my email before I ordered so if I had the discount was there. Non the less, I was credited my discount immediately without asking which was tremendous. Very good transaction overall and I will order from again. Thanks so much for being patient with me. "
“We apologize for any coupon issues, unfortunately, we have never offered 50% off but we do occasionally have the 5% off. If you could send a photo of the discount code that appeared for you to support@vitalitymedical.com we will be able to look into this more. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”