"You sent me advertisement of free shipping. I even clicked on the button "some exclusions apply". and JUZO hosiery was not listed. So, don't even try to tempt me again with false advertisement. I understand that you are the almighty BIG company in charge. And i am just a lowly customer with lower extremity edema. But. it angers me to think I'll save money when it is not true. Just be. honest and say... pay full price. No discounts"
"I love the products here thank you"
“Hello, thank you for the positive review! We are so happy to hear you are pleased with the items. We appreciate your feedback, have a wonderful day!”
"I was scheduled to have cervical spine surgery. At the pre-op appointment, my surgeon sent in a young man to fit me for a hard collar that I was to wear 24/7 for at least a month afterward. They wanted to charge my insurance company nearly seven hundred dollars for the collar. I refused. I know my portion would have only been about a third of that but I could not in good conscience sign the authorization.
I told them I would find my own elsewhere. I jumped on the internet and found Vitality Medical. They had a surgeon recommended hard collar that even came in a shorter version for around sixty dollars. I am two weeks post surgery and all is well. The collar is well designed, well built and easy to use. The website was very user friendly and I took delivery in just a few days."
“Hello, thank you for the positive review! We are so happy to hear you are pleased with the item and that it worked well for you. We appreciate your feedback and look forward to serving you again, have a wonderful day!”
"Searched the web, found your site and item I was looking for very quickly. Placed order without any problems. Couldn't find item at any local drug outlets."
“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here and that the ordering process was easy. We look forward to working with you again, have a great day!”
"The website was user friendly.
I've tried this product as it definitely provides much relief."
“We're so happy that you had a positive experience with our website and that the item works so well for you. Thank you for your business and for taking the time to leave a review, have a great day!”
"Fast shipping, item as described. Woot!"
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"When the DME fail you vitality is there with most of what you need. "
“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us and are able to get the items you need here. We hope you enjoy the rest of your day. ”
"Great to find China Gel, very happy with selection."
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Always pleased with the ease of purchasing, quick arrival and great price for the product. "
“Thank you for the positive review! We are happy to hear that it you were all around pleased with everything. We look forward to seeing you again!”
"Website works perfectly great company to work with shipment is quick and easy"
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed quickly, thank you for taking the time to leave a review, have a wonderful day!”
"Love this company! They offer a great selection at great prices."
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We hope you enjoy the rest of your day! ”
"i hope i get the right bag this time as well as need the metal clip on the urine bag."
“Hi, thanks for the great review, if you need any assistance or have any questions please do not hesitate to reach out and we'd love to help. We look forward to seeing you again soon!”
"Much better than the other company I tried "
“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you had a positive experience with us. We hope you enjoy the rest of your day!”
"Purchasing products was very easy
"
“Thank you for the review, we appreciate your feedback, have a great day!”
"THE CORRECT PRODUCT AT THE RIGHT PRICE IS VERY REFRESHING.
i WILL SHOP YOU IN THE FUTURE FOR ALL OUR NEEDS,
THANKS FOR THE PROMPT SHIPPING ALSO!!!"
“Hello, thank you for the positive review! We are so happy to hear you are pleased with the item and pricing. We appreciate your feedback and look forward to working with you again have a wonderful day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for reaching out and bringing this to our attention, there was an error with the mapping of shipping prices in which the difference has been submitted for credit along with the order containing the 5% discount applied at the time of order. We apologize for any coupon issues or confusion, please be aware of any exemptions as this item is not applicable for any shipping promotions per the supplier. If you have any issues or questions in the future please do not hesitate to give us a call. Thank you and have a great day.”