ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.63/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-07-10

Simple

"Easy find. Quick purchase process. "


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a good experience, we look forward to working with you again, have a great day!”


Verified
4/5

2023-07-10

Exceptional experience

"Great prices, shipping could be a little cheaper, received product in a good amount of time. "


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices but are sorry that you are disappointed with regard to shipping. Thank you for your business and your positive review, we hope you have a great day!”


Verified
3/5

2023-07-09

just like everywhere else

"everyone wants to over price there items by 1500 percent or more,"


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”


Verified
5/5

2023-07-09

wipeout not burn out !

"The large deposable wipes I ordered will be a relief from the SMALL wipes !
Thank you !
"


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that and hope they work great for you, thank you for taking the time to leave a review have a wonderful day!”


Verified
4/5

2023-07-09

Product description could be displaying right under the product

"Product description could be displaying right under the product itself, so that it’s easy to compare "


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any questions in the future please do not hesitate to give us a call, have a great day!”


Verified
3/5

2023-07-09

look twice

"The first time I looked the bags were $13.00 and change for 5 bags and I tried to order them. but there was a problem. Good for me because the next time I went back I got 20 bags for $23.00 and change. PS When I went for the 5% discount that came in an email the bags were over $3 .00 each so I really do know what's going on."


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but that is correct items in each quantity and case quantity will be different amounts usually cases being the cheaper option as it is more of a bulk pricing. Unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items. We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2023-07-09

Quick and easy

"Quick and easy we'll see how the product works "


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2023-07-09

If the ring fits…wear it!!!

"Repeat order. Satisfied customer and partner. Thanks!!!"


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review, we look forward to working with you again!”


Verified
5/5

2023-07-08

Fast and Fabulous

"Easy to find, relatively inexpensive. and happy with the order. Hope when I receive it I will feel the same."


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-07-08

Excellent Order, Product, and Shipping

"Ordering online is easy. The shipping is hassle free. They have a variety of products that work. Good company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-07-08

They have all my needs in one place

"I am able to order all our needs (tube feedings) at this time with this company. I was referred to this company from another medical supply company because the prices are better than their company."


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it is easy to find all the items you are looking for on our site and that you are pleased with the prices. We appreciate your business, have an amazing day! ”


Verified
4/5

2023-07-08

No credit on delivery

"I did not get any credit for using coupon for free delivery. I know I selected 3-5 busineess day, but something could have been deducted. "


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for your feedback. We’re sorry to hear you're disappointed and apologize for any confusion, in order to obtain the free shipping it is only applicable with the 7-10 day option. If you have any questions in the future please don't hesitate to reach out to us we'd love to help.”


Verified
4/5

2023-07-08

Great Selection

"Shipping Costs to High.,...."


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for your feedback and for taking the time to leave a review, we are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team. ”


Verified
5/5

2023-07-08

Great exp

"It was as easy as 123. One of the most user friendly websites I’ve ever used. "


Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-07-08

the items are just perfect thank you when we need more we will order from you

"great thete better then the hospital gave us"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-10
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works well for you. Thank you for leaving us a review, we hope you have a great day!”