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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.63/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-07-06

Products that are easy to purchase

"I was looking online for a product that this company had. And it was very easy to purchase the product and I would recommend them to others."


Rep reply posted 2023-07-06
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to find the items you needed here, thank you for taking the time to leave a review. ”


Verified
5/5

2023-07-05

Awesome service

"Fast and very attentive service. Range of products very varied. Easy payment method."


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that your experience was pleasant and you were able to get your needs taken care of. We hope to see you again, have an amazing day!”


Verified
2/5

2023-07-05

The website given for the 5% code did not work

"The website given for the 5% code did not work"


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-07-05

Excellent product and price

"Liked so much that I reordered. Good product, price, service and delivery."


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-07-05

Easy reorder

"Excellent experience re-ordering Coag-Sense test strips. Glad that the 10 count option was available at this web site. The process was very simple and clear."


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2023-07-05

First time buyer

"Wish the shipping cost wasn't so high"


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate you taking the time to leave a review and provide your feedback. Your comments will be passed along to the team.”


Verified
5/5

2023-07-05

great

"good to work with made arrangements for refund and will contact them later, they were good about that."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2023-07-05

Very happy with service, thank you

"All in the title. Thank you"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-07-05

Vitality is the right name

"easy to use site, deliveries always timely and well packed."


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-07-04

Great products

"Fast checkout, and a great quantity of products to choose from. Found my mom a light weight Walker she can put in her car herself. "


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed here, thank you for taking the time to leave a review. ”


Verified
4/5

2023-07-04

"Customer service great. Fast shipping. "


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”


Verified
5/5

2023-07-04

Fast

"I ordered here because it was fast and easy!"


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
3/5

2023-07-04

"I had questions but did not want to take time to try to contact someone"


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-07-04

Always easy to use, quality products.

"Not finding the quality medical supplies to support my leukemia journey, I have been able to find them with Vitality. "


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here with us, thank you for taking the time to leave a review, we look forward to working with you again have a wonderful day!”


Verified
5/5

2023-07-04

Excellent prices

"Costco discontinued the guaifenesin I need and was delighted to discover Vitality Medical "


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”