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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.63/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
2/5

2023-07-04

Shipping charge glitch

"When I added omni flex 25 individual pieces the shipping went from 14.90 to 269! I had to order a box to get shipping down to 14.90"


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this and bring it to our attention. We will share this with the team to further look into. ”


Verified
5/5

2023-07-04

"They had what I was looking for. I waited to order until I could get 10% off. This has been a great company for getting supplies we need for our family’s complex medical needs."


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2023-07-04

Great selection

"Easy to order. Great price. Will buy again"


Rep reply posted 2023-07-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review have a great day!”


Verified
5/5

2023-07-03

My shipment was backordered but Vitality kept me informed and were very professional.

"I waited patiently and was not disappointed. It arrived as soon as they could get it to me. Thank you for your help."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that but apologize for any previous back order issues, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-07-03

"Good product
And you have excellent prices as well
Thank you
I don’t know what else to say to make up 25 word minimum
Have a nice day
"


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and prices. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-07-03

outstanding speed.

"Outstanding speed to process order. "


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day! ”


Verified
5/5

2023-07-03

good experienbce

"Ordering is easy to understand"


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you had a good experience. We look forward to working with you again see you next time!”


Verified
5/5

2023-07-03

"Everthing worked, no surprises. Much better than your competition."


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2023-07-02

2nd to none

"Great place to buy stuff old fart need."


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2023-07-02

Awesome!

"So easy to find and purchase exactly what I wanted. Thank you!"


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that the ordering process was easy and you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
5/5

2023-07-02

Fast service!!!

"Flawless ordering and delivery! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2023-07-02

Excellent

"Ordered one other time and was very happy; expecting the same this time. Thank you! "


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-07-02

Ea

"Just ordered my new wheelchair. The ordering process was easy."


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
4/5

2023-07-01

I won't know until I receive product

"You moved rapidly and now to get my order hopefully it's as well as the other thank you"


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2023-07-01

Great site and deals!

"Will use again. Pricing and shipping rates are among the best I have found. I am supposed to receive my supplies in 3 to 5 days. Will report back when I have them in hand."


Rep reply posted 2023-07-03
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”