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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.63/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-06-28

Knowledgeable.

"The man was knowledgeable and quick to answer my questions. Pleasant experience and they will ship within a day with many warehouses for quick delivery."


Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of. We appreciate you taking the time to leave a review, have a wonderful day!”


Verified
4/5

2023-06-28

Good

"Good product but box was damaged in shipping, nothing seemed to be broken."

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Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we apologize for any issues with the shipment but are happy to hear the items are intact, if you need any assistance please do not hesitate to give us a call, hope to see you again soon!”


Verified
5/5

2023-06-28

Great service. Prompt and dependable shipments and deliveriesMost importantly they stock what I need.

"I’ve been ordering from Vitality Medical for several months now. They’ve always been very prompt with their responses and shipments. My orders arrive promptly. "

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Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-06-28

shipping

"order was delivered within the time specified"

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Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
4/5

2023-06-28

Needy

"I'm broke and need to spruce up I've been needing to hit the lotto but hope someone helps soon."


Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave a review. We’re sorry to hear that but hope things improve. We hope you have a wonderful day.”


Verified
5/5

2023-06-28

Thank you

"Nice! Thank you. That's all I got."


Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2023-06-28

more gauze for the cause

"I enjoyed using the website. It was very easy to read, easy to order, all the possible options easy to get to, and over all just a pleasure tp use."


Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
5/5

2023-06-28

Life is a Beach!

"Our organization provides outdoor urban adventures for inner city youth. Ensuring all youth have access, this beach wheelchair will allow youth to access nature, the coast and participate in coastal cleanup efforts that encourage stewardship of the parks. The shopping experience was seamless."


Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review, we look forward to working with you again have a great day!”


Verified
4/5

2023-06-27

95%EZ

"No-one deserves a full 10....ever!"


Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback and for taking the time to leave a review. We are always looking for ways to increase customer satisfaction, we hope you have a great day!”


Verified
5/5

2023-06-27

feeding tube

"everything is easy to find ,great transaction"


Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2023-06-27

Exc

"Perfectly fine, could be less expensive."


Rep reply posted 2023-06-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the great review and for taking the time. We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”


Verified
5/5

2023-06-27

Great product and price

"Great product and price, fast delivery! No hassle, no problems. I will purchase from them again as the need arises! "

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Rep reply posted 2023-06-27
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-06-27

oxygen

"The only issue I had is that I couldn't change the phone number."


Rep reply posted 2023-06-27
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for leaving a review and we're sorry to hear that you were not able to get that updated. If you would like our team can be of assistance with that if you would like to send an email to support@vitalitymedical.com with the updated number they can certainly get that forwarded or please feel free to give us a call. ”


Verified
5/5

2023-06-27

Great customer service

"I ordered the 12 tube soap, but three of them leaked during shipping. One phone call and they replaced them without further questioning. Can't be more pleased."

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Rep reply posted 2023-06-27
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave a review, we are sorry to hear about the damaged items but we are glad that was able to be resolved and corrected quickly, we look forward to working with you again, have an amazing day!”


Verified
5/5

2023-06-27

Excellent

"Good experience, would buy from them again "

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Rep reply posted 2023-06-27
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”