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Product & services pricing
3.75/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.64/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-06-27

Excellent

"Good experience, would buy from them again "

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Pricing of products and services

Rep reply posted 2023-06-27
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2023-06-27

Speedy Delivery

"Ordering was easy. Delivery was quick. Will definitely shop here again."

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Rep reply posted 2023-06-27
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was an easy process and that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-06-27

Great

"Excellent quick and easy just waiting for my boot "


Rep reply posted 2023-06-27
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-06-26

Easy to use

"Easy to order and navigate in website"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-06-26

Fits Like a Glove

"So Happy w/ Prevail Overnite Pull Up Diapers . I am severely incontinent & wear these day & night , no leaks , more confident , very [leased w . product !"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-06-26

Experience you wont forget and choices for everyone.

"Easy to order, more choices than another company and prices are not too bad.
Thanks :)
"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
1/5

2023-06-26

purchased item was useless

"Loop did not retain tightness but loosened almost immediately."

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Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're sorry to hear that you were disappointed with the product you received. We are committed to providing you with a great experience and hope you give us another chance in the future.”


Verified
5/5

2023-06-26

Great

"This was my first order from vitality and I’m really pleased with how things went. It was seemless placing my order and the shipping was pretty fast as well. Will definitely continue to shop with this company. "

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Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-06-26

Need to call to find secret location of discount box

"Twice I attempted to order an item using a discount code and did not see anywhere to enter the code. Finally called and Customer Service person directed me to "view cart" and click on the "view and edit order" tab - voilà! The Discount Code box appears. It shouldn't be so hard to do business on the site...but, Thank you Customer Service for helping."


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant we will pass your comments along to management.”


Verified
5/5

2023-05-01

Best prices around

"Reasonable prices and very quick service would highly recommend them to anyone"

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Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Skip, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-06-26

Just the product I needed

"Web site easy to use, items are listed in easy to find format"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
5/5

2023-06-26

Diapers

"Easy reorders. Easy payments"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a good experience, we look forward to working with you again, have a great day!”


Verified
5/5

2023-06-26

Easy

"I am 70 years old, and ordering was easy!"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
5/5

2023-06-25

My husband like the product

"Just started the product and likes it better then aband."


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to hear the item worked so well for you. We hope to see you again soon!”


Verified
5/5

2023-06-25

good options fast shipping

"buying supplies for abouit 5 years good experience"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product for all these years. We appreciate your business and hope you enjoy the rest of your day! ”