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Product & services pricing
3.75/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.64/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-06-23

great price for this product

"so much cheaper than my pharmacy!"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. We look forward to serving you again soon!”


Verified
3/5

2023-06-23

False advertising

"Said there was a price reduction but no place to put the "Code" DROP5 into the check out process."


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, unfortunately, the discount had a minimum requirement and that is why it would not apply the code listed was specifically for $5 off orders over $50. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-06-23

Have always been reliable

"Always reliable when I need feeding bags!!"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-06-23

Super easy ordering

"So quick and easy. Exactly what I needed, great price and easy to order!"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2023-06-23

Excellent service

"Great customer service and products"


Rep reply posted 2023-06-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to hear that it was a pleasant experience. We hope to see you again soon!”


Verified
3/5

2023-06-23

My first order

"Seemed very easy to place order"


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2023-06-23

the right size

"replacement for lost ring for lost ring."


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
2/5

2023-06-23

COUPONS DID NOT APPLY

"I received a text telling me there was a FLASH SALE. when i put in the code, it said that it did not apply. I also went to the Vitality coupon site and got a code there. When I put in that code it also said "does not apply" ?????"


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Unfortunately, if the code did not come from our site directly it is not one of our codes or not one of the active codes at the time of the order. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
5/5

2023-06-23

Dog pee and ****

"Expensive but good way to have pee pads for dogs that aren't flimsy like blue pads"


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you were able to find items that work well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-06-23

Easy

"Bought what I needed. Thank you. "


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
5/5

2023-06-23

Excellent Support and easy purchase/Check out

"My first purchase on this site and found it easy for select my item and complete check out. Submitted some questions to support team about Rx and shipping requirement which were responded in a excellent frame of time."


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review, we look forward to working with you again have a great day!”


Verified
5/5

2023-06-23

Easy to use!

"Excited for this, I'm vegan so glad I saw this offer."


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
3/5

2023-06-23

"none of your good coupons applied"


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, please feel free to send the coupon you were attempting to use to support@vitailtymedical.com and we can see if they were active and valid at the time of purchase. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
1/5

2023-06-23

Gives wrongs items , refund too late

"Scared to buy again .
Take so long to resolve problems
"


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”


Verified
2/5

2023-06-22

"I couldn't find the item I wanted with other similar items. As a matter of fact, I ordered the "Lite" item previously in error. I have wasted a lot of money on an insufficient product. "


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and if you ever need assistance in the future please do not hesitate to reach out and we will be able to assist in finding an item that works for you. ”