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Product & services pricing
3.75/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.64/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
3/5

2023-06-22

Not overjoyed

"I was shocked how expensive this product is."


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”


Verified
5/5

2023-06-22

Easy Peezy!

"Found what I needed in an instant.
Now, it's on the way!
"


Rep reply posted 2023-06-23
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2023-06-22

Quick and Easy

"I usually dread ordering my supplies. VM has a good set up now in the website where I can just go to my previous order and do a "re-order" and it was a pleasant surprise. No glitches."


Rep reply posted 2023-06-22
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-06-22

Fast delivered

"Good medications to heal the wounds!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-06-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-06-22

Great service and fast delivery.

"Products were packaged very well and as described. There pricing is wonderful. Will continue to order from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-06-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we’re thrilled to get this kind of feedback. Thank you for your business and for taking the time to leave a review, we look forward to working with you again have a great day!”


Verified
5/5

2023-06-22

Easy and Affordable

"Solid quality, easy and affordable"


Rep reply posted 2023-06-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
2/5

2023-06-22

Confu

"The web site is hard to see what product you are getting with everything in a row and no pics "


Rep reply posted 2023-06-22
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. Your comments will be passed along to the management team to take a look into. ”


Verified
5/5

2023-06-22

Nice ride

"I had. Smooth and seemless experience in acquiring my masks. Got just what I was looking for, no fuss, no muss."


Rep reply posted 2023-06-22
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-06-21

"Easy to find item that I wanted."


Rep reply posted 2023-06-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2023-06-21

The best

"Exactly what I ordered came super fast with no issues. LOVE THIS COMPANY "


Rep reply posted 2023-06-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that you found the item you were looking for on our site and that the order got to you so quickly, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-06-21

Easy ordering

"Very easy to find what I need! Fast delivery"


Rep reply posted 2023-06-21
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site and that the items get to you quickly, thank you for leaving a review, have an amazing day!”


Verified
4/5

2023-06-21

Gets the job done

"Quick easy ordering and payment."


Rep reply posted 2023-06-21
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
4/5

2023-06-21

no

"Emesis basin on your web siite. First ordered something with free shipping. about 50 dollars. Then added 21 cent emesis basin to cart and then shipping was over eight dollars. if you don't have something thats on your web site so stuff in a cart can be shipped together it shouldn't be on your web site."


Rep reply posted 2023-06-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback unfortunately only select items automatically ship free from the supplier so the shipping charge would come from the items that don't. We apologize for any frustration or confusion your comments will be passed along to the team.”


Verified
5/5

2023-06-20

First Timer

"Ordering was very easy and process as well. "


Rep reply posted 2023-06-21
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
5/5

2023-06-20

Fast and easy to order

"Always helping me! Love you guys!"


Rep reply posted 2023-06-21
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to working with you again have a great day!”