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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
4/5

2023-06-05

Service

"Placed order arrived very fast item was great."


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-06-05

Ease of ordering

"Needed a Nebulizer and was advised to order from this website, easy to navigate and able to find shipping methods."


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
4/5

2023-06-05

Marti - TN

"Every stage of your website was clear and easy until I chose Checkout. At that point it became about as clear as mud. There was no clear button anywhere that simply said
PLACE ORDER . It shouldn't be so hard to spend my money.
"


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. if you ever need any assistance or clarification in the future please feel free to give us a call so that we can improve the experience. ”


Verified
5/5

2023-06-04

"A pleasure to do business with."


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words, we hope to see you again soon have a wonderful day!”


Verified
5/5

2023-06-04

Good product easy to use web site

"very comfortable to wear and put on"


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to hear the item worked so well for you. We hope to see you again soon!”


Verified
5/5

2023-06-04

Easy to find specific item

"We started a feeding tube journey today and needed a specific item. I was able to quickly find that item, place the order and receive confirmation of my order. Easiest process so far. "


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that the ordering process was easy and quick for you, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-06-04

Very excited; very happy with order

"Very surprised to find such an item for seniors so they can continue with their bathing needs. Thanks again."


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
4/5

2023-06-04

"Not enough information is given for some items that can help with decision to buy it or not."


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration with any lack of information, if you ever need further assistance please do not hesitate to give us a call. We will pass your comments along to management.”


Verified
5/5

2023-06-04

As expected

"Product arrived promptly.
Works as should.
"


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-06-04

Always dependable

"Overlooked inventory, needs supplies quickly and Vitality Medical was there for rescue. "


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-06-04

Vitality Medical is the Best!!

"Ordering is quick and easy and sometimes it's Free!!"


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
3/5

2023-06-04

You don't carry other coverlet bandages

"Poor selection of coverlet bandages"


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. We will relay your feedback on the matter and hope you give us another chance in the future.”


Verified
4/5

2023-06-03

Simply the Best

"Awesome prices fast shipment"


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and the order got to you in a timely manner. Thank you for your business and your positive review, have a great day!”


Verified
5/5

2023-06-03

Excellent Cu

"Presto are the absolute best wipes "


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-06-03

"Order was correct and promptly received."


Rep reply posted 2023-06-05
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”