"easy to locate items on website! Always love a discount on my purchase!"
"Ordering the product online was intuitive and easy to do. Received the product quickly! Thank you!"
“Hello Richard, Glad to learn your experience was a positive one. Hope to see you again in the near future! ”
"Beats ordering from Amazon any day... Amazon requires lengthy process for ordering medical supplies.... It should be simple, its not a medication... "
“Were very happy to hear that the ordering process was easy with us and that you were able to get the items you needed, thank you for taking the time to leave a review, have a wonderful day!”
"i had gotten my Adaptic bandage from my Wound Care doctor, and was very glad to find it so I could use at home w/o going back to Dr.!"
“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”
"you just have what I was looking for"
“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”
"Online purchase great! App very customer friendly and easy to use!"
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Good selection...easy to navigate the website."
“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”
"Ordered TED hose for first time. Opened package to put on. Did not fit. Wanted an exchange for size. Would not take back hose for exchange. $35.00 wasted"
“Hi Jennifer, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"Site is easy to navigate and delivery has always been on time."
“Hello Michel, We appreciate the review. Thanks for taking the time. Have a wonderful day! ”
"Wished y'all offered free shipping.
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“Hi Terrie, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team. ”
"It was simple and easy to get the electrodes, thank you! "
“Hi Ana, Glad to learn your experience was a positive one. We will share this with the team! ”
"The online shopping was more confusing and kinetic than it has to be. I wanted to reorder a product in a smaller size. Initially i thought the options given to me were from a different product. Eventually i realized it was just poor ad placement that made it appear i was only being offered a different product. each movement of the mouse caused another pop up ad or warning to flash before me. took much longer than necessary to order a smaller size. Most people using this site i would think require less kinetic movement and just consistent easy reading text."
“Hello Diane, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"It was fine. it was easy to locate and pay for."
“Hello Owen, Thanks for the review and feedback we hope to see you again soon!”
"Was very good experience no trouble at all,"
“Hi Chad, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"Easy to use and search for what I needed. Prices are good."
“Hi Blanca, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”
A rep from Vitality Medical, Megan-VM, has responded:
“We are so happy to hear that you were able to find the items that you needed here with an applicable discount, thank you for taking the time to leave a review have a wonderful day!”