"I am impressed with the quality and availability of the products along with the variety. and consistency, especially in this age of uncertainty. The one thing I find a little disconcerting is when trying to oder multiples of items it can get confusing. They do not have the ability to remove items and start again (if you realize you want more of an item) and yet past a certain point on some items it leaps to case amounts which is often a bit above my pay grade (as they say LOL). In the end I got the product I wanted and plenty of it LOL at a reasonable price, but the ordering process is a less than intuitive. Customer service is AWESOME so maybe my 4 stars should be 4.5 LOL I am not hard to please but I like things to be straightforward and easy. -- in this one area it needs to be smoothed out a bit :) "
"IT WAS VERY EASY TO FIND THE PRODUCTS THAT I NEED."
“We are so happy to hear that you were able to find the items that you needed so easily here, thank you for taking the time to leave a review have a wonderful day!”
"It was a good experience. I will shop again."
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"could not sign in. cud not reset pw FRUSTRATING"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be, we have sent the reset password email please check your junk and spam folders for that. Your comments will be passed along to the team, if you have any issues in the future please do not hesitate to give us a call. ”
"The shopping experience was simple and seamless. Took me no more than 1 minute to find the product and even less time to register and purchase the product. The product I purchased was 50% less than Amazon with free shipping. Of course, free shipping means 5 - 10 business days. But I'm ok with that because my current product won't run out until another month. "
“We are so happy to hear that you were able to find the items that you needed here so easily and you were pleased with the experience, thank you for taking the time to leave a review we look forward to working with you again have a wonderful day!”
"Easy order, Fairly quick shipment, Walker works as expected."
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product and it works for your needs. We hope you enjoy the rest of your day! ”
"I use the take for my patient every day, very well. "
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"I WILL shop with y’all from now on. Not only are you cheaper but you have never given me any problems when I order and I usually receive the products the next day! I finally registered with you so it will make it easier for me from now on. Thank you for always going above and beyond. Everything I order is for my disabled daughter by the way. "
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that your experiences have been pleasant with us and you are able to get the items you need taken care of. We look forward to working with you again, have an amazing day!”
"I needed to resupply my stock of syringes and needles that I use to inject Adequan (liquid) into my performance horses. This is a joint supplement that is very effective. Of course horses don't really like needles, but using the right gauge needle with the right size syringe makes the job easy. Plus a lot of scratches while injecting take their minds off the needle and onto the scratching LOL! They are so much more comfortable on their work with this supplement.
It was very easy to find the right needles and syringes in the right quantities for me. Thanks for making the process very easy."
“Hello Carol, thank you for the positive review! We are glad to hear the item worked so well for you and your horses! We hope to see you again soon! ”
"i was able to find the item i needed "
“Hello Esther, Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"Absolutely wonderful and efficient."
“Hello Barbara, Thanks so much for the kind words, have a wonderful day! ”
"I always find the products I need at a convenient price... They have it all."
“Hello Mark, Glad to learn your experience was a positive one. Hope to see you again in the near future! ”
"So far I am happy with the order. Will know more when received. "
“Hello Wayne, We’re so happy to hear you had a good experience. See you next time! ”
"As usual nothing qualifies. for free shipping or discount."
“Hello Rodney, I sincerely apologize for this. I recommend whenever you are having discount issues please contact us at support@vitalitymedical.com with your order number and discount code and we are more than happy to look further into this. Please let us know if you have any questions or concerns. Thank you, ”
"I found exactly what I was looking for and what I needed to purchase. "
“Hello Reba, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience a little more pleasant and appreciate you taking the time to provide feedback, we will relay these concerns to the team for review and we look forward to seeing you again soon!”