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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
5/5

2023-06-01

Pleased

"The item was exactly as described and it shipped quickly. Very pleased"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Rep reply posted 2023-06-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Teena. We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”


Verified
5/5

2023-06-01

Great service

"Order comes in quick. Lots of products"


Rep reply posted 2023-06-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Jerome, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”


Verified
2/5

2023-06-01

Syringe issue

"The numbers and lines on the syringes wash off after 3 uses. "


Rep reply posted 2023-06-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Alexis, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management. ”


Verified
5/5

2023-06-01

Secure and easpurchase

"Found exactly what I was looking for. Price cheaper. I’m looking forward to receiving my AeroEclipse Ii demand breathing assory for my Nebulizer. The mist only releases when you breathe in.
I’ll let you know about the quality after it arrives.
"


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Donna, thank you for your feedback and review! Please let us know if you have any questions once you receive your package as well. We hope you enjoy the rest of your day. Thank you, ”


Verified
5/5

2023-06-01

easy peezy

"excellent
very easy to manage
"


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-06-01

"My insurance won't pay for the supplies I need to use some of my medications, and I won't pay the pharmacy from my pocket for what they charge. So this really helps me when I make less than $1000 a month in disability benefits."


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Shaun, We are happy to hear that you are pleased with our prices. You are also more than welcome to do a subscription for this item for how many days or months you are needing them, any items over $35 are eligible for free shipping. (Exclusions may apply) Thank you for your business and your positive review.


Verified
5/5

2023-06-01

Faster transaction ever

"It took five minutes and I got a extra discount on the products I order and they only charged a 10 dollar shipping fee "


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Alexander, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”


Verified
2/5

2023-06-01

Don’t want forced newsletter.

"Could not check out unless box for newsletter was checked.
Very annoying. Aren’t most of your customers older?Don’t confuse us with extraneous boxes to check.
"


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Kath, we sincerely apologize for this issue. I recommend calling customer service at (800) 397-5899 and we are more than happy to place the order with you over the phone. Please let us know if you have any questions or concerns. Thank you, ”


Verified
5/5

2023-06-01

Lopez Valves

"Shopping was quick and easy. Site is well organized and easy to navigate. Search engine works well."


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Daniel, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”


Verified
5/5

2023-06-01

As described, on time

"I am completely satisfied ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to working with you again!”


Verified
5/5

2023-05-31

i like what i Oder last time thank you

"good product for my son and available price.
fast shipping
"


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Claudile, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”


Verified
5/5

2023-05-31

Protein powder

"Found the product I wanted quickly, and it was an easy, fast checkout."


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Betty, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
3/5

2023-05-31

expensive shipping and a long time of shipping when it could be quicker

"expensive shipping on items!"


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”


Verified
3/5

2023-05-31

Order

"System is not remembering my last order. "


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Daniel, I sincerely apologize for the issue. Please contact support@vitalitymedical.com for us to look further into this. Please let us know if you have any questions or concerns. Thank you”


Verified
5/5

2023-05-31

Fantastic

"great customer service. Thank you"


Rep reply posted 2023-06-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Marty, Glad to learn your experience was a positive one. Hope to see you again in the near future! ”