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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-05-05

Very helpful

"This site is very helpful for those in need of supplies. The prices are reasonable."


Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
2/5

2023-05-05

Frustrating to order

"Something I didn’t want -5 of them- kept popping up on my order and I could not get rid of it. I finally just ordered ONE aid rhe item I didn’t even want just to get my order to be processed. "


Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. If you would like we can assist in setting up a return of the unopen unused items that you are not interested in keeping. If that is something you would like to do please reach out to support@vitalitymedical.com and if you have any issues in the future please do hesitate to give us a call. ”


Verified
5/5

2023-05-05

Nice and easy to find what I needed

"Good prices here too and found just what I needed. "


Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Jackson, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-05-05

bandages

"easy use got what I wanted quickly "


Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”


Verified
5/5

2023-05-05

Catheters

"Great price and fast service. "


Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the price and service, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-05-05

Great service and value

"hassle free ordering, payment and delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2023-05-05

discount

"couldn't get my 5% off Text never gave code"


Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-05-05

Repeat Customer

"Vitality Medical is my one-stop shop for my medical requirements. They have the wide range of products I need and are quick in processing and shipment. The items are packed securely and arrive in excellent condition. They save me time and money. "


Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Randy, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-05-05

easy breezy

"this site is very easy to use and understand."


Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Cerise, Glad to learn your experience was a positive one. We will share this with the team! ”


Verified
5/5

2023-05-05

4 x 4 gauze

"just for cleaning my colostomy when I change the bag and barrier, not much to say about it, works OK for me."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-09
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, we appreciate your feedback, have a great day!”


Verified
5/5

2023-05-04

Easy Search and Checkout

"Delivery is great too, fast and easy"


Rep reply posted 2023-05-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Adam, We appreciate the review. Thanks for taking the time. Have a wonderful day! ”


Verified
4/5

2023-05-04

Products I need; reasonable price; easy to order

"Products I need; reasonable price; easy to order"


Rep reply posted 2023-05-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Steve, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
2/5

2023-05-04

"I am a 73 year old disabled female living on barely any income, I am tube feeding and this is the only think I drink so you hike up the price. Unfair "


Rep reply posted 2023-05-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Michael, Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. Your comments will be passed along to the management team to take a look into. ”


Verified
4/5

2023-05-04

Reliable.Quality. Fast shipping. Excellent prices

"We use dynarex urinary leg bags for an indwelling urinary catheter. They work well, no problems and no complaints ! Thanks Vitality! "


Rep reply posted 2023-05-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Russell, We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day! ”


Verified
5/5

2023-05-04

Mom Walker

"Easy, quick and very satisfying."


Rep reply posted 2023-05-04
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Randy, Thanks so much for the kind words, have a wonderful day! ”