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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.38/5

Verified
1/5

2023-05-01

Discount coupons

"Please tell customer when discount coupons expires "


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Bobby, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management. ”


Verified
5/5

2023-05-01

Solid USA made products

"Everything is great. I appreciate that they're made in USA!"

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Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Ramona, We appreciate the review. Thanks for taking the time. Have a wonderful day! ”


Verified
5/5

2023-05-01

always the best

"I am very happy with all your products over the many years that I have been a customer. "


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Sue, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-05-01

Excellent Service

"Have product/size I need for puppy tube feeding and quick delivery with a good price."


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Sue, thanks for the great review. We look forward to seeing you again soon! ”


Verified
5/5

2023-04-30

Great service and price

"I've been using 2layer compression for years and it has been nice to find a place that has a good price and fast delivery. "

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Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Julie, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-04-30

Website easy to navigate

"I appreciated the discount savings on the first order "


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Debbie, We’re so happy to hear you had a good experience. See you next time! ”


Verified
5/5

2023-04-30

Great one

"site is easy to navigate , I like the free shipping offer."


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Roukeya, thanks for the great review. We look forward to seeing you again soon! ”


Verified
5/5

2023-04-30

Quick

"Super fast shipping and delivery "

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Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Jordan, So glad you had a great experience, we look forward to working with you again, have a great day! ”


Verified
3/5

2023-04-29

Ouch the shipping charges are outrageous!

"I had to spray in the hospital and it really freshened up the room and eliminated the odors. I had to purchase it for home."


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Theresa, thank you for the review! Please reach out if you have any questions or concerns to support@vitalitymedical.com ”


Verified
5/5

2023-04-29

Quick and easy

"My order came quickly, I love the quality of the and feel of the oxygen cannula, comfortable and fit nicely "

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Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Cammie, glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2023-04-29

Sol

"Experienced difficulty getting the 5% discount, called the company and they were very helpful in getting my order through with the discount!!"


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Michele, So glad you had a great experience, we look forward to working with you again, have a great day! ”


Verified
5/5

2023-04-29

"Always satisfied ordering your products"


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello James, We appreciate the review. Thanks for taking the time. Have a wonderful day! ”


Verified
2/5

2023-04-29

Purchase Wheels

"Got to order completion but "Place Order" button was not active. Eventually discovered that the shipping had to be added. Nothing on website points one to the shipping choices. Minimum shipping should be automatic with other options pointed out. Add note to checkout page to add shipping."


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Ashton, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team. ”


Verified
2/5

2023-04-29

The whole experience was not good.

"First order placed no problem. Second order placed no shipping. Instead of 5 to 7 days it was more like two weeks before I called to find out what had become of the order. Return policy is poor. $41.00 restocking fee? Had to pay return postage. Return label was so small couldn't read it. Not good."

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Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello John, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management. ”


Verified
5/5

2023-04-29

"I WILL SEE IF THIS MED GETS TO ME QUICKLY. THEN I WILL ADD MORE COMENTARY."


Rep reply posted 2023-05-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Anthony, thanks for the great review. We hope the item works well for you! Please let us know if you have any questions. ”