"They accepted my document with no issues"
"The last time I ordered shipping was free if you ordered a case but now they charge even though I ordered a case of products"
“Hi Joan, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"I love this website. Everything is super easy to understand and check is easy as well. The product comes in great shape. Definitely ordering from here again."
“Hi Hong, We are so delighted to hear your feedback. Thank you for your business and your positive review. ”
"Vitality medical has become my go to online store for my durable medical needs. Pricing and delivery time is amazing. Will definitely retur"
“Hi Lisa, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"Item purchased said "SHIPS FREE" but after entering address, shipping was automatically included and I couldn't change it. After speaking with customer and they were able to get free shipping, I closed out and started a new form. I had to scroll down past the address and click free shipping before filling in my address in order for shipping to not automatically be included in my charge. Frustrating. "
“Hello Juliet, our most sincere apologies for the frustration. It does show your order does have free shipping. Please let us know if you have any questions or concerns on this. ”
"We appreciate your reasonable pricing!"
“Hi Sherri, thanks for the great review. We look forward to seeing you again soon! ”
"Easy to order. you have the best price on the catheter supplies."
“Hello Deb, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”
"The products are acceptable, but there seems to be some trouble getting them to my door seeing how only one package arrived out of what's supposed to be three."
“Hello Juan, we sincerely apologize for the issue. Please reach out to us because I am only seeing 1 order placed on 03/26/23 and it was cancelled. Please contact us to look further into this support@vitalitymedical.com ”
"If you can get an erection, these really help make them last. Get 3 different sizes on your first order since it’s hard to get the correct size the first time.
Use lots of lubricant to put it on. "
“Hello Robert, we're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”
"Great prices and products site very easy to navigate"
“Hi John, Glad to learn your experience was a positive one. We will share this with the team! ”
"Fair price on the product I needed. The first order/delivery went down with no surprises. I'll be restocking regularly."
“Hi Larry, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”
"Excellent Products. Competitive pricing. Reasonable delivery options."
“Hello Stephen, Glad to learn your experience was a positive one. Hope to see you again in the near future! ”
"so easy to order products they have exactly what i wss looking for"
“Hi Jimmy, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
"It was easy to order got right to product and placed my order in less than 10 mins"
“Hello Sharon, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”
"I have been ordering supplies from this company for awhile now and they have never disappointed. My shipment always arrives when they say it will and it is always exactly what I ordered!"
“Hi Delecia, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hi Lori, So glad you had a great experience, we look forward to working with you again, have a great day! ”