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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-05-04

"It was really easy to order parts"


Rep reply posted 2023-05-04
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Donnie, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”


Verified
5/5

2023-05-04

Great product and a discount!!

"Was doing a reorder of my product and a 5% discount was in a popup."


Rep reply posted 2023-05-04
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Brian, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”


Verified
5/5

2023-05-04

Great compression

"Comoression great.
Somewhat hot to wear in wsrm weather.
"


Rep reply posted 2023-05-04
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Mary, Thank you for the feedback. Please reach out if you have any questions or concerns about your product at support@vitalitymedical.com.”


Verified
5/5

2023-05-04

Moosieluv

"I live Vitality Medical. Web site is easy to maneuver and shipping is prompt. "


Rep reply posted 2023-05-04
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Elmira, Thanks so much for the kind words, have a wonderful day! ”


Verified
5/5

2023-05-04

EASY SELECTION

"GOOGLE DIRECTED ME HERE AND THE WEBSITE WAS EASY TO NAVIGATE. THIS SITE IS THE ONLY ONE I FOUND THAT SUPPLIES GENUINE BD PRODUCTS. "


Rep reply posted 2023-05-04
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Robert, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”


Verified
5/5

2023-05-03

Easy

"It was very easy and painless to order"


Rep reply posted 2023-05-04
A rep from Vitality Medical, Megan-VM, has responded:

“Hey Mary, thanks for the great review. We look forward to seeing you again soon! ”


Verified
5/5

2023-05-03

SPLENDID

"VERY FAST WITH NO HASTLE FOR THE ENTIRE PROCESS"


Rep reply posted 2023-05-04
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Bill, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”


Verified
4/5

2023-05-03

Great pricess thjs time around

"My ordering process was much easier this time around.

Thanks for your servuce
Irene
"


Rep reply posted 2023-05-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Irene, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-05-03

Prompt

"I am allergic to regular electrode gel. I have to use pediatric electrodes and I ordered and within 2 days recieved my electrodes and could schedule my procedure. Thanks"


Rep reply posted 2023-05-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Patricia, We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day! ”


Verified
5/5

2023-05-03

Life saving

"Quick and easy checkout. Items I needed in stock:)"


Rep reply posted 2023-05-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Carrie, We’re so happy to hear you had a good experience. See you next time! ”


Verified
5/5

2023-05-03

Easy Peasy

"Very good selection and great description. "


Rep reply posted 2023-05-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Christopher, So glad you had a great experience, we look forward to working with you again, have a great day! ”


Verified
5/5

2023-05-02

Prompt delivery

"First time order and will reorder "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Kellie, Glad to learn your experience was a positive one. We will share this with the team!”


Verified
5/5

2023-05-02

EASY PEASY Process

"Have done business with Vitality Medical on a personal account and am now doing business with Vitality Medical on a business account."


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Richard, We are so delighted to hear your feedback. Thank you for your business and your positive review. ”


Verified
3/5

2023-05-02

the most difficult time to place payment and adress

"Bad experience for the first time in so many years as a customer."


Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Ernesto, We're very sorry that you had an unsatisfactory experience with the service we provided. We value your business and would like to make this right for you. If you'd like to contact a supervisor, you can send us an email at supervisor@vitalitymedical.com. I apologize for any frustration this may have caused. ”


Verified
5/5

2023-05-02

On time service

"My order was delivered on time and was complete! I’m very pleased. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Betty, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”