"MD office told me I had to order my own pessary and gave me a size. When trying to place an order I was asked for an Rx which I was told is no longer necessary. No one was willing to help me and just keep telling me I was wrong."
"Quality products, everything was just as described on their page. Shipping was great, quick and well packaged. I will recommend to F&Fs."
“We are thrilled to get this feedback, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"I really appreciate the price I paid for the product I ordered. It is a necessity for me and it's nice to feel like I'm not being gouged. Thank you Vitality Medical! "
“Hi, thank you from the bottom of our hearts for your business! We are so happy to hear you are pleased with the prices and you were able to find the items needed here. We hope you enjoy the rest of your day!”
"became very frustrate because paypal express was not working. "
“Hello Leslie, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"The tubing and the cup are nicer than another option we purched here. The tubing is thicker which makes it easier to attach to the cup. The reason we like this cup (better than the other set of replacement parts) is because there is no green disc inside it that must be removed for cleaning, making it much easier to clean."
“Hi Gail, We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day! ”
"It was horrible. The website would not let you add anything, it kept moving around."
“Hello Margaret, We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com ”
"This is my second order, and both have been without problems. "
“Hi Clarence, thanks for the great review. We look forward to seeing you again soon! ”
"Wide variety of products. Easy to use web site."
“Hello Barbara, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!
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"Great website easy ordering and fair prices!"
“Hello Charles, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”
"Painless process to order and checkout Vitality!"
“Hi Craig, We're happy to hear that you had a positive experience with placing your order. Thank you for your feedback and for taking the time to leave a review. ”
"So happy to find what I needed for a parent - right down to the exact model number"
“Hi James, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
"I have used this company several and have always been satisfied with my purchase."
“Hello SueAnn, So glad you had a great experience, we look forward to working with you again, have a great day! ”
"Formfit Knee Hinged Lateral J was easily found at a great price and easy ordering"
“Hello Noach, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”
"Didn’t recognize password, the wheelchair table I was looking at…measurements were a bit confusing"
“Hi Wendy, please reach out to sales@blowoutmedical to have them send you a generated password reset e-mail. We sincerely apologize for the frustration. ”
"Always there, dependable, prompt and accurate..."
“Hello Bruce, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for the feedback, we apologize for any confusing information and that the experience was less than you had expected. It’s important for us to know how we can better serve our customers and we will take a look into this matter. We hope you have a great day.”