"Need these for my daughter and this is going to be delivered in a good fast way"
"I have shopped at Vitality Medical for several items that I need.
My experience has been very easy. The products are always availability at a reasonable price. AND they arrive very quickly.
"
“Hi Linda, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”
"It seems like it usually doesn't work when I'm trying to order something from somewhere. Inevitably there's one thing or another. Very happy it worked. The next thing it wants me to do is tag my review, but doesn't offer what my review is about, so I'll just say it here. It's for my ordering experience, nothing else. I clicked Technical."
“Hi John, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”
"Found the item easily and all costs were displayed, including shipping."
“Hi Debra, We appreciate the review. Thanks for taking the time. Have a wonderful day! ”
"Unfortunately due to COVID-19, the economy hasn't fully recovered and that includes product supplies... I'm so tired of the OS - OUT OF STOCKS, its enough to drive me mad, I tell you, mad!"
“Hi Darla, we do sincerely apologize for the frustration. On our website, if the item is out of stock you are more than welcome to sign up with your e-mail for any restock updates. Please let us know if you have any questions for us.”
"Easy ck out! I forgot to use the free shipping code over 100"
“Hello Joe, thank you for the positive review! Unfortunately, only one discount can be applicable per order and I am seeing there is a discount already applied. ”
"Very easy to use hope the cushion helps.my sister "
“Hello Karen, we hope the item works well for your sister as well! Thanks for the review and feedback we hope to see you again soon! ”
"So grateful and thankful for this website! So many others try to gouge you for medical stuff. This place is so fair! Especially on a fixed budget—I am able to afford to get the things I need, thank you so much!"
“Hi Martha, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"Easy, quick with the items needed. 2nd time using, will use again!"
“Hi Eugene, Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"Had exactly what I need for my husband. Ordering was very easy."
“Hi Lois, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
"Called and got lots of help in customer service "
“Hi Becky, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"Great until you get to the outlandish shipping charges!!!"
“Hello Leon, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team. ”
"Displayed message at top of screen stating that there was a issue but continued to cycle. I had to refresh and use a credit card before it would accept the transaction."
“Hello Charleen, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”
"First of all they sent the wrong product
second when I asked them to send the correct product they
had me jump through some hoops by sending them a picture
of the product they sent when the receipt showed the incorrect product
Doug L.
"
“Hello Doug, We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a return for you. We ask for a picture of the incorrect item so that we can report the issue to our manufacturer. If you don't hear back in a timely manner you can follow up at return@vitalitymedical.com and we will make sure this is resolved. ”
"Well I sent the machine back they did not send me my refund yet. Still waiting, they did not reply to my email either. "
“Hello Mona, I do see a recent return request. Please reach out to Return@vitalitymedical.com and they are more than happy to provide an update on this. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hi Deborah, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”