"I found the items I needed easily (some web suppliers did not have stock of the items I needed), pricing was very reasonable, checkout was easy and secure, tracking of shipped items was very helpful. All in all a good purchase experience."
"I phoned about an order that wasn’t delivered and they corrected it without question. When phoning customer service is always quick to answer. I will be using them alot "
“Hello Stapelberg, Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got your needs taken care of. We hope to see you again, have an amazing day! ”
"I found the checkout process very intuitive and easy to follow. As a first time customer, this indicates that Vitality Medical is a professional organization and dedicated to their customers. So many UIs are badly written, it's like they never tried to use their own software, but not VM."
“Hi Joseph, Thanks so much for the kind words! We look forward to serving again in the near future! ”
"Fast delivery and help getting authorization"
“Hello John, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”
"great product to yse after prostate surgery "
“Hi Scott, We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a fast recovery! ”
"Quality items, easy shopping experience"
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Shopping with Vitality is super easy, and can be done whenever I have the need to place an order. Love not needing to go through a rep. "
“Hello Emily, thanks for the great review. We look forward to seeing you again soon! ”
"The site solicited my email and phone info for a 10% and 5% additional discounts but they were not given."
“We apologize for any coupon issues or confusion, unfortunately, only one discount is applicable per purchase on the referenced order I do see that a 5% discount had been applied. If you have any questions or issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"You are given an opportunity to insert a coupon code, but you cannot leave the site and find one."
“Hi Arlene, please send us the coupon code to support@vitalitymedical.com you saw on our site for review and we are more than happy to honor it. ”
"WTF nobody does that anymore, pay for a contract because there's a lot of websites that are cheaper the only reason why I bought it here is cause I got a cold in my email for the first time but I've been a longtime client and you're about to lose me"
“Hi Ada, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future. ”
"Ordered what I needed in minutes, no hassle "
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"Good products, decent price but incredible customer service !!!"
“Hello Earl, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"Great service speedy delivery. The items were as described."
“Hello, we are pleased to hear you received your order in a timely manner and that you are pleased with the items. Thanks for the review. We hope you enjoy the rest of your day! ”
"My Omron nebulizer quit working. I would have had to get a script from my doctor to replace it. Instead, I found it a Vitality Medical with no prescription required and, even with shipping and tax, it was cheaper than CVS."
“Hello, we are so happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”
"I needed a safe way to get my wife in bed after shoulder surgery. Her knees are bone on bone so need lots of care to keep her in our own home. I like the idea of stability and adjustment what height will work for her."
“Hi Laurel, We are so happy to hear that you are pleased with the item and that it works so well for your wife! Thank you for leaving us a review, we hope you have a great day! ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hi Daniel, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”