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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.38/5

IR
Verified
5/5

2023-04-18

fast efficient, brace as advertised

"fast, easy, product as advertised. would purchase from Vitality Medical again in the future"

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Rep reply posted 2023-04-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Ian, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”


Verified
5/5

2023-04-17

"You did not make it hard to order. Other sights do."


Rep reply posted 2023-04-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Joecille, Glad to learn your experience was a positive one. We will share this with the team! ”


Verified
4/5

2023-04-17

GWH@CHS68

"My wife's hospice service doesn't supply these devices. They are so much better than using tape , and I can easily remove and reattach the catheter when I need to flush it."


Rep reply posted 2023-04-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Glennis, Thanks for the review and feedback we hope to see you again soon! ”


Verified
5/5

2023-04-17

Maximum experience

"The ease of finding my canulla was was for superior to other sites. Very user friendly."


Rep reply posted 2023-04-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Cheryl, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-04-17

Good products

"Very good quality and easy to order"


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Pierre, thanks for the great review. We look forward to seeing you again soon! ”


Verified
4/5

2023-04-17

I'm not good at these

"Looked for it, found it and bought it!"


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Ann, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day! ”


Verified
5/5

2023-04-17

Quick and Painless

"I have ordered from your site multiple times. I know what I am looking for and you had it in stock. Added to cart and the processed the payment."


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Richard, That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day! ”


Verified
5/5

2023-04-17

USER FRIENDLY WEBSITE!

"Items were very easy to find on the website and the descriptions were very clear. "


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Eileen, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”


Verified
5/5

2023-04-17

Smooth sailing

"I think the flow of required information was good."


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello James, we appreciate the 5-star review. But to better understand if you have any questions or concerns, please reach out to us at support@vitalitymedical.com”


Verified
5/5

2023-04-17

Quickly found pillows

"Looking for pillows found in hospital. Glad you have some in stock "


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Tuck, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
4/5

2023-04-16

Shipping is Crazy

"The shipping is crazy expensive!!"


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Steve, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management. ”


Verified
5/5

2023-04-16

Easy peasy

"Easy to order and came quickly "


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Karen, thanks for the great review. We look forward to seeing you again soon! ”


Verified
5/5

2023-04-16

Quick and easy

"Website is easy to use. Products are exactly as described. Not disappointed "


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Andrea, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-04-16

Taking a chance on these

"Been ordering these briefs from another place for 6 years or more. Website was updated yesterday and now I can't login. So, I've ordered here before (not this item) and thought I'd try to find the briefs. I will soon see if these are the ones I use. Fingers crossed. Free shipping even better."


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Sandra, We appreciate the review. Thanks for taking the time and we hope you receive the item you were hoping for. Have a wonderful day! ”


Verified
5/5

2023-04-16

right on time

"really appreciate the right on time service and always available when we need to restock our parent's supplies. "


Rep reply posted 2023-04-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Mary, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”