"I have been looking for.a pool lift for my daughter and they are so expensive but here I could afford it and it was even cheaper than ever imagined. Will see how it goes when it comes!!"
"Product always quality, price fair. Shipped quickly, never a mistake. "
“Hello Sandy, Glad to learn your experience was a positive one. Hope to see you again in the near future! ”
"Great I get good buys when I need it"
“Hi Ivelisia, We appreciate the review. Thanks for taking the time. Have a wonderful day! ”
"Great product can wait to use it"
“Hello Rolando, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”
"your order form is not user friendly and your telephone service is not adequate"
“Hello Fredrika, We sincerely apologize for the miscommunication. There are two order forms, The "Vitality Medical Order Form" is for any regular customer wanting to order supplies, and the other "New Customer Request Form" is for Net 30 customers or any customer wanting to add a purchase order number to the form.
I would recommend viewing this order form as it is a lot simpler.
https://www.vitalitymedical.com/pdf/order_form.pdf
Please let us know if you have any questions. Thank you, ”
"Had to check out 3 times, otherwise no problem "
“Hi Kelsey, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"I have a slow healing surgical wound and this site has carried the supplies I need to promote faster healing. "
“Hello Brenda, Thanks for the review and feedback! The entire Vitality Team is wishing you a fast recovery and we are pleased to know the medical supplies are helping! We appreciate your business. ”
"ease with signup
check out
service"
“Hi Shirley, So glad you had a great experience, we look forward to working with you again, have a great day! ”
"Easy to shop and reasonable prices."
“Hello Thomas, Glad to learn your experience was a positive one. We will share this with the team! ”
"Thank you so much. Looking forward to receiving my order."
“Hi Angela, glad to learn your experience was a positive one! Please reach out if you have any questions or concerns.”
"Every time I tried to order under my old account to take advantage of the discount emails, it said it did not recognize me. I missed out on several discount opportunities. I had to create a new account to take advantage of the most recent discount. Hopefully it works next time I order. Other that that, I have had great experience ordering. Great products and very quick shipping."
“Hi Paul, thank you for bringing this to our attention! We highly recommend you to reach out to us at support@medical.com with your e-mail information and we can send you an automatic password reset e-mail for you. We sincerely apologize for the issue. ”
"confusing with paypal
took paypal then redirected me
had to do the transaction twice"
“Hello Ann, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management. ”
"Thank you for the great product."
“Hello Malhee, that’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”
"Thank you for listening to request to make ordering more user friendly. Didn’t have to call customer service for assistance. Appreciate fast processing of order and tracking.
Great company! Great customer service!"
“Hi Janet, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”
"With the way the economy is today, the prices are very good, A website worth looking at for competitive prices. I have been pleased with the purchases I've made."
“Hi Mark, we are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello Liz, Hi, thanks for the great review. We look forward to seeing you again soon! ”